Company Name: VARITE India Private Limited

About The Client

An Indian multinational information technology (IT) consulting company headquartered in Noida, The company has offices in 52 countries and over 225,944 employees. The Client is a global IT services and consulting company that offers a wide range of services and products across various industries like IT Infrastructure Services, Cybersecurity Services, Cloud Services, Big Data and Analytics, Internet of Things (IoT) Solutions, Semiconductor Services and Enterprise Software Products.

About The Job:

- A File & Print Technical Specialist L2, also known as a Level 2 File & Print Support Specialist, is a professional responsible for providing technical support and expertise in managing file and print services within an organization.

- This role typically involves working with various operating systems, network configurations, and software applications related to file sharing and printing

Essential Job Functions:

File and Print Services Management:

- Manage and maintain file server infrastructure, ensuring optimal performance, security, and availability.

- Configure, monitor, and troubleshoot file sharing services such as Network Attached Storage (NAS) or cloud-based storage solutions.

- Implement and maintain print server environments, including printer configuration, driver management, and print queue administration.

Technical Support

- Provide second-level technical support to end-users and other IT support staff.

- Diagnose and resolve issues related to file access, permissions, print failures, and network connectivity.

- Collaborate with Level 1 support teams to escalate and resolve complex problems.

System Administration

- Administer user accounts, groups, and permissions for file access, ensuring security and data integrity.

- Implement backup and disaster recovery solutions for file and print services.

- Monitor system performance and proactively address issues to prevent downtime.

Documentation and Training





- Create and update documentation related to file and print services, including standard operating procedures and troubleshooting guides.

- Conduct training sessions for end-users and support staff on file and print services usage and best practices.

Collaboration and Communication

- Collaborate with other IT teams, such as network administrators and security specialists, to ensure seamless integration of file and print services with other systems.

- Communicate effectively with stakeholders to understand their requirements and provide appropriate solutions.

Research and Evaluation

- Stay updated with industry trends and emerging technologies related to file and print services.

- Evaluate recent software, hardware, and technologies to enhance file and print services infrastructure.

Security

- Implement security policies and protocols to safeguard sensitive data and prevent unauthorized access to files and printers.

- Monitor and respond to security incidents related to file and print services.

Qualifications

- EXP-8+ years

- Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience).

- Previous experience in a similar technical support role, preferably in a large enterprise environment.

- Strong knowledge of file server operating systems (such as Windows Server, Linux) and print server management.

- Familiarity with network protocols, file sharing technologies (e.g., SMB, NFS), and printer hardware.

- Excellent troubleshooting skills and the ability to analyze and resolve complex technical issues.

- Certifications such as Microsoft Certified:



Windows Server, CompTIA Network+, or similar, are often preferred.

- Solid communication and interpersonal skills, with the ability to work well in a team and interact with end-users effectively.

- A File & Print Technical Specialist L2 plays a critical role in ensuring the efficient and secure flow of information within an organization, and their expertise is essential for maintaining a productive IT environment.

How to Apply: Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visit Jobs In India – VARITE.

Unlock Rewards: Refer Candidates and Earn.

If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE.

Experience Level Bonus Referral:

0-2 years

INR 5,000

2-6 years

INR 7,500

6+ years

INR 10,000

About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.

Equal Opportunity Employer:

VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.

📌 Managed Print Services (India)
🏢 VARITE
📍 India