Job Title – Logistics Manager

Business – Global SS Brands Business (GSSBB)

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The role oversees end-to-end product flow, inventory management, and third-party warehouse & transport performance. Core duties include driving delivery metrics, minimizing slow-moving stock, managing Order-to-Delivery (OTD) efficiency, and leading logistics transformation projects.

Key Responsibilities -

- Operations & Fulfilment:
- Manage daily forward and reverse logistics, distribution network efficiency, and transport performance.
- Monitor and manage inventory movement across warehouses and distribution centres.
- Coordinate shipments to meet customer demand and service level agreements (SLAs).
- Oversee warehouse operations and stock replenishment activities.
- Working knowledge of Bonded warehouse operations.
- Reverse Logistics – Manage to bring Customer Returns back to SS warehouses as per Terms of Trade.
- Partner Management:
- Oversee Third-Party Logistics (3PL) providers, warehouse compliance, and contract execution.
- Manage relationships with logistics service providers, carriers, and third-party logistics (3PL) partners.
- Track and improve transportation performance, delivery timelines, and freight costs.
- Ensure compliance with transportation regulations and company policies.
- Inventory Control:
- Monitor inventory accuracy, improve stock visibility across the network, reduce waste or obsolete stock.
- Analyse inventory trends and share with stakeholders for timely actions.
- Performance Monitoring & Continuous Improvement: Establish and track key performance indicators (KPIs) such as:
- Order to Delivery
- Transportation Cost per Unit




- Order Fulfilment Rate
- Warehouse Utilization
- Identify process improvement opportunities and implement best practices.
- Drive supply chain digitization and automation initiatives.
- Stakeholder Management & Cross-functional Collaboration:
- Collaborate with sales, customer service, procurement, and finance teams to execute promotional launches and order-to-delivery targets.
- Ensure customer requirements are fulfilled by balancing operational efficiency
- Lead regular reviews with logistics partners and internal stakeholders
- Risk & Compliance Management
- Develop contingency plans for transportation disruptions and supply chain risks.
- Ensure compliance with health, safety, quality, and regulatory standards.
- Support business continuity planning and crisis management activities.

Job Requirements & Qualifications

- Education: Bachelor's or Master’s degree in Supply Chain, Logistics, Engineering, or Business.
- Experience: 5+ years in Warehousing, Logistics, Distribution, Transportation and Supply Chain operations of FMCG/Consumer Durable/Retail/Modern Trade for multi-site distribution networks and 3PL partners.
- Robust knowledge of Warehouse operations, Forward Logistics, Reverse Logistics, Transportation management, Distribution processes, and Inventory control.
- Technical Skills: Proficiency in SAP (MM/SD), Warehouse Management System (WMS), Transport Management System (TMS) and Microsoft Excel (Pivot Tables, VLOOKUP, Conditional Formatting etc…).
- Core Competencies: Strong root-cause data analysis, Project management, and Stakeholder negotiation abilities.

📌 Logistics Manager (Mumbai)
🏢 Shoppers Stop
📍 Mumbai