- Understanding of Cisco Wireless LAN Controllers and Access points
- IP routing and switching
- Perform analysis, diagnostics, and resolution of complex network problems, which may include coordination, installation, configuration, testing, maintenance, and troubleshooting.
Responsibility of / Expectations from the Role:
- Network L3 Support engineer should handle complex issue and resolve as per defined SLA.
- Lead Major Incidents and provide Root cause analysis
- Work on problem tickets and provide preventive action
- Identify design issue and guide for best practices
- Mentor L1/l2 team and help them to grow
- Should be comfortable for 24*7 setting in rotational shift
📌 Network Data (Varanasi)
🏢 Tata Consultancy Services
📍 Varanasi
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