Responsibilities

- We are looking for an experienced Senior Key Account Manager with strong exposure to handling Volvo Commercial Vehicle accounts and managing strategic OEM relationships.

- The candidate will be responsible for managing the complete business relationship with Volvo, driving business growth, new business development, commercial negotiations, customer satisfaction and ensuring timely execution of customer requirements.

- Key Responsibilities
- Manage Volvo Commercial Vehicle account as the primary customer interface.

- Develop and maintain strong relationships with Volvo purchasing, engineering, quality, R&D; and program teams.

- Drive business development, revenue growth and new business acquisition from Volvo.

- Identify and develop opportunities for new products, platforms and vehicle programs.

- Handle RFQ, costing, quotation, price negotiation and commercial closure.

- Lead annual price negotiations, productivity initiatives and cost-reduction discussions.

- Coordinate with internal teams including Engineering, NPD, Quality, SCM, Manufacturing, Finance and Program Management.

- Ensure timely response to customer RFQs, technical queries and commercial requirements.

- Track customer schedules, business plans, nominations and project milestones.

- Manage APQP, PPAP, SOP and new product launch activities from the commercial/customer interface.

- Monitor customer satisfaction, delivery performance, quality issues and escalation management.

- Resolve customer complaints and coordinate corrective actions with internal functions.

- Develop account plans and prepare sales forecasts, budgets and business growth strategies.

- Track competitor activity, market trends and emerging opportunities in the commercial vehicle segment.

- Conduct regular customer meetings and management reviews.

- Support localization and cost-optimization initiatives.

- Ensure achievement of sales, profitability,



collection and customer satisfaction targets.

- Prepare MIS, sales reports, business reviews and management presentations.

- Volvo Account Experience – Mandatory
- The candidate should have:

- Proven experience of directly handling Volvo Commercial Vehicle / account.

- Strong understanding of Volvo's purchasing, sourcing, engineering and quality processes.

- Experience in managing Volvo RFQs, nominations, price negotiations and commercial discussions.

- Exposure to Volvo's new product development and supplier development processes.

- Established working relationships with relevant Volvo stakeholders.

- Experience in handling strategic OEM accounts independently.

- Preferred Product Background
- Experience in any of the following auto-component categories will be preferred:

- Hydraulic hoses and tube assemblies

- Brake hoses / brake components

- Fluid transmission systems

- Rubber components

- Metal tubes and assemblies
- Fuel / air / coolant systems

- Automotive assemblies

- Chassis and underbody components

- Other commercial vehicle components

- Key Skills

- Key Account Management
- OEM Sales &
- Business Development

- Commercial Negotiation
- RFQ &

- Costing

- Customer Relationship Management

- Recent Business Acquisition

- Strategic Account Planning

- Program Management
- Cross-functional Team Management

- Problem Solving &

- Escalation Management

- Excellent communication and presentation skills

- Education
- B.E./B.Tech in Mechanical / Automobile / Production Engineering preferred.

- MBA in Sales &

- Marketing / Business Management will be an added advantage.

- Ideal Candidate Profile
- The ideal candidate should be a senior automotive sales professional who has independently handled Volvo Commercial Vehicle business, understands OEM sourcing and commercial processes, and has demonstrated the ability to grow key accounts while managing complex customer relationships.

- Mandatory: Direct Volvo Commercial Vehicle account-handling

📌 Key Accounts Manager (Faridabad)
🏢 Eleprof Karnataka
📍 Faridabad