Role purpose

Are you passionate about technology and ready to build a strong foundation in IT and Information Security?

We're looking for a highly motivated and capable Junior Systems Engineer to join our dynamic IT & Infosec team!

As a Junior Systems Engineer, you'll be at the heart of our technology operations—working on real-world challenges that impact system performance, security, and compliance. You’ll gain hands-on experience with:

- System availability and uptime monitoring
- Security best practices and system hardening
- Patch management and compliance support
- IT asset management and vendor coordination

You’ll collaborate closely with our experienced InfoSec team and grow your skills in a fast-paced, supportive environment. If you're driven, detail-oriented, and excited to develop a career in IT and cybersecurity, we’d love to hear from you!

Key accountabilities

System Administration & Support

- Provide daily support for user systems, servers, and applications
- Administer and monitor Windows & Linux systems
- Handle system performance checks and incident resolution
- Manage user accounts and permissions (Active Directory)

Patch & Vulnerability Management

- Collaborate with InfoSec to fix vulnerabilities
- Monitor reports and assist in remediation
- Track and document patch compliance

System Hardening & Security

- Apply secure configurations to systems and devices
- Ensure antivirus, endpoint protection, and firewalls are in place
- Support secure access and disposal practices

Monitoring & Logging

- Monitor logs and alerts for health, security, and performance
- Set up and maintain system logging
- Analyze logs for incident detection and root cause analysis





Network & Infrastructure Management

- Assist in troubleshooting network issues (IP, DNS, DHCP, VPN)
- Support LAN/WAN, firewall, switch, and VPN management
- Ensure connectivity uptime and performance

Lifecycle & Inventory Management • Manage hardware/software lifecycle from setup to disposal

- Maintain inventory of assets, licenses, and warranties
- Track support cases and coordinate with vendors

Vendor & Contract Management • Liaise with vendors for support, licensing, and escalations

- Oversee third-party service coordination and secure disposals

Documentation & Compliance • Keep system documentation updated (configs, procedures, architecture)

- Support audits and compliance efforts (ISO 27001, SOC 2, etc.)

Process Improvement & Collaboration • Contribute to automation and security improvements

- Work with DevOps, InfoSec, and other teams on compliance and tech needs

Skills and Experience

- Microsoft Certified: Microsoft 365 Administrator or similar
- CompTIA Security+, Network+, Server+
- Red Hat Certified System Administrator (RHCSA) or RHCE
- ITIL Foundation Certification
- Knowledge of ISO 27001, SOC 2, NIST, or other security standards
- Solid knowledge in both Windows and Linux operating systems
- Basic Knowledge in PowerShell, Bash, or other scripting languages is a plus
- Familiarity with networking fundamentals and system security practices
- Exposure to IT ticketing systems and asset management tools (e.g., Snipe-IT)
- Strong analytical and problem-solving skills with attention to detail
- Ability to handle multiple tasks in a fast-paced and security-driven setting

Education • Bachelor’s degree in computer science, Information Technology, or any degree.

📌 Junior Systems Engineer (Kakkanad)
🏢 Prevalent AI
📍 Kakkanad