Title: IVR testing

Relevant Experience: 3+Years

Location: Chennai,Pune

Vendor Rate: 5,625.00 - 7,500.00

Detailed JD:

Infosys is seeking a Consultant position you will act as a professional across the different stages of project. You will Support supervisor in requirement workshops/ current system study, analyze the, identify high level process/system changes, define and document the problem based on client and supervisor inputs. Review/analyze requirements specifications from the business needs, support creation of to-be flows, configuration Sheets, specification documents, fit gap analysis documentation etc. and define/review detailed functional/process, infrastructure, security design.

Prepare/review the system appreciation documents, support the creation of client training material and conduct reverse knowledge transfer. Write test plans/cases, perform testing and resolve issues.

Check

Non-functional requirements of the system. Provide inputs to supervisor on solution alternatives based on research and build proof-of-concepts. gather both technical and functional requirements,



You will have the opportunity to collaborate with some of the best talent in the industry to create creative high quality and defect-free solutions to meet our clients' business needs. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.

Preferred Qualifications:

- 5 + years IT Experience with 3+ years in Testing and working on tools like ALM
- 2+ years Cyara or any other IVR Automation experience
- Experience in onshore/offshore coordination leading large onsite + offshore teams
- Good working understanding of Kubernetes/Docker
- Extensive experience in testing Webservices both SOAP and REST
- 2+ years' experience writing complex SQL queries
- Extensive experience in working with Unix systems
- Good understanding of Agile & Jira tool
- Telecom/Cable Domain back ground and testing experience on IVR would be beneficial.
- Should work in second shift 2 to 11 PM IST and 3 days a week WFO.

Mandatory skills

- Cyara or any other IVR Automation experience
- Knowledge on Kubernetes/Docker
- Webservices Testing both SOAP and REST
- Good understanding of Agile & Jira tool
- Telecom/Cable Domain background and testing experience on IVR would be beneficial.

📌 IVR testing_Inosys (Pune)
🏢 Tailored Management
📍 Pune