– IT Sales Executive / Client Engagement Executive

Job Title: IT Sales Executive / Client Engagement Executive

Department: Sales & Business Development

Experience: 1–3 Years

Location: Gurugram

Employment Type: Full-Time

Job Summary

We are looking for a motivated and result-oriented IT Sales Executive / Client Engagement Executive to manage customer relationships, generate new business opportunities, understand client requirements, and drive sales of IT products and solutions.

The ideal candidate should have good communication and negotiation skills, a customer-focused approach, and a basic understanding of IT hardware, software, networking, security, and business solutions.

Key Responsibilities

- Identify and generate new business opportunities through IndiaMART, Justdial, referrals, cold calling, email, WhatsApp, and other channels.
- Handle incoming leads and understand customer requirements in detail.
- Communicate with clients through calls, emails, WhatsApp, and meetings.
- Prepare and share quotations, proposals, and commercial offers based on client requirements.
- Coordinate with vendors/distributors to obtain pricing, availability, and technical information.
- Follow up regularly with prospects and existing clients to convert enquiries into orders.
- Maintain strong relationships with existing clients and identify opportunities for upselling and cross-selling.
- Coordinate with the technical and operations teams to ensure smooth execution of customer requirements.
- Negotiate pricing and commercial terms with clients while maintaining company margins.
- Maintain proper records of leads, follow-ups, quotations, orders, and customer interactions.
- Track sales pipeline and provide regular updates to management.
- Achieve assigned monthly/quarterly sales targets.




- Stay updated on IT products, technologies, and solutions offered by the company.

Products / Solutions The candidate may be required to sell and coordinate solutions related to:
- Servers, Desktops & Laptops
- Networking & Wi-Fi Solutions
- Firewalls & Cybersecurity Solutions
- CCTV & Surveillance Systems
- Biometric & Access Control Systems
- NAS & Storage Solutions
- Software & Licensing Solutions
- IT Infrastructure & AMC Services
- Cloud & Business Solutions

Required Skills
- Excellent communication and interpersonal skills.
- Good negotiation and convincing ability.
- Robust follow-up and client relationship management skills.
- Basic understanding of IT products and solutions.
- Good knowledge of MS Office, Excel, Email, and Internet applications.
- Ability to prepare quotations and commercial proposals.
- Target-oriented and self-motivated.
- Ability to work independently as well as with a team.
- Good problem-solving and coordination skills.

Preferred Experience
- Experience in IT Sales / Hardware Sales / Software Sales / Networking / CCTV / Cybersecurity / IT Services will be preferred.
- Experience handling B2B clients will be an added advantage.
- Candidates with experience in IndiaMART, Justdial or other B2B lead-generation platforms will be preferred.

Key Performance Indicators (KPIs)
- Lead conversion rate
- Monthly sales achievement
- New client acquisition
- Existing client retention
- Number of quotations and follow-ups
- Gross margin achievement
- Customer satisfaction
- Timely follow-up and CRM/lead management

Ideal Candidate We are looking for someone who is confident, proactive, target-oriented, good at client communication, and capable of converting enquiries into successful business opportunities.

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person

📌 IT Sales Executive (Gurugram)
🏢 ASCENTRECK TECHNOLOGIES
📍 Gurugram