Key Responsibilities

- User ID creation, modification, deactivation, unlocking, and password reset activities.
- User privilege management and access rights administration.
- Creation and maintenance of privilege groups.
- ITSM ticket logging and closure management.
- Support in SOP preparation and User Management documentation.
- Date and time synchronization of manufacturing equipment.
- Recipe management activities.
- System backup and restoration support.
- Maintaining authorized user lists.
- Applying Windows security controls on manufacturing equipment.
- Audit trail review support.
- User management review support for QA teams.
- Support during software validation activities.
- CAPA and deviation handling support.
- SOP training support.
- Manufacturing equipment qualification support.
- Technical support during machine breakdowns.
- Audit trail review through Admin IDs post batch completion.




- Inkjet printer message editing through Admin access.
- Parameter setting modifications in machines/instruments through Admin IDs.
- Monthly Moisture Analyzer calibration support.
- HMI unlock activities for FBE machines through Admin access. Requirements

- Required Skills
- Basic understanding of Windows systems and desktop troubleshooting.
- Understanding of user access management and password policies.
- Exposure to Pharma/Manufacturing IT systems preferred.
- Knowledge of SOP documentation and compliance processes preferred.
- Positive written and verbal communication skills.
- Ability to work in shift operations.

- Educational Qualification

Graduation along with better written communication skills will be an added advantage.

📌 IT & QA Desktop Support (Rangpo)
🏢 Indus Systems u0026 Services
📍 Rangpo