Asset Management
- Maintain accurate records of IT assets including laptops, desktops, monitors, mobile devices, peripherals, and software licenses.
- Track asset lifecycle activities such as procurement, allocation, transfer, repair, replacement, and disposal.
- Ensure all asset movements are recorded in the Asset Management System.
- Perform regular inventory audits and physical asset verification.
Inventory Control
- Monitor stock levels and maintain optimum inventory availability.
- Coordinate receipt, tagging, labelling, and storage of IT assets.
- Reconcile inventory records and identify discrepancies.
- Prepare inventory and asset utilization reports.
Asset Allocation & Recovery
- Coordinate asset issuance and collection during employee onboarding, transfers, and offboarding.
- Ensure timely recovery of assets from exiting employees.
- Update asset ownership and allocation records accurately.
Documentation & Compliance
- Maintain asset-related documentation, audit records, and reports.
- Ensure compliance with company asset management policies and audit requirements.
- Support internal and external asset audits.
Stakeholder Coordination
- Coordinate with Procurement, IT Support, HR, and vendors for asset-related activities.
- Raise and track purchase requests for current assets.
- Escalate issues related to asset shortages, damages, or discrepancies.
Service Management
- Handle asset-related service requests and queries within defined SLAs.
- Support ticket management through ITSM tools such as ServiceNow, Remedy, or Jira Service Management.
- Provide timely updates to stakeholders regarding asset availability and status.
📌 It Asset Coordinator (Mumbai)
🏢 Trent
📍 Mumbai