Customer Support Executive – International Voice Process

Location: Pallavaram, Chennai

Work Mode: Work From Office

Interview Mode: Virtual – Initial Round

Job Type: Full-time

Department: Customer Support / International Voice Process

We are hiring Customer Support Executives for an International Voice Process with a leading ITES organization in Chennai.

Both freshers and experienced candidates can apply, subject to the respective eligibility criteria.

The selected candidates will be responsible for handling customer interactions, understanding customer requirements, resolving queries, and providing professional customer service over the phone.

Eligibility – Freshers

- Any Graduate / Undergraduate
- Freshers are eligible to apply
- Good English communication skills
- Good listening and customer-handling skills
- Willingness to work in rotational shifts
- Comfortable working from the office in Pallavaram, Chennai

Salary – Freshers
- CTC: ₹2.6 LPA
- Approx. in-hand: ₹15,000/month
- One-way cab facility available

Eligibility – Experienced Candidates
- Any Graduate / Undergraduate
- Minimum 1 year of experience in:
- International Voice Process
- BPO
- Customer Service
- Customer Support
- Positive English communication skills
- Good customer-handling skills
- Comfortable working in rotational shifts
- Candidates should be willing to work from the office in Pallavaram, Chennai

Salary – Experienced Candidates
- Maximum CTC: ₹3.3 LPA
- In-hand:



Up to ₹21,000/month + incentives
- Up to 30% hike on last drawn salary, subject to the maximum CTC of ₹3.3 LPA
- One-way cab facility available

Common Benefits
- 5 Days Working
- 2 Rotational Week Offs
- Rotational Shifts
- International Voice Process
- Career Growth Opportunities
- One-way cab facility
- Virtual interview for the initial round

Key Responsibilities
- Handle customer calls professionally
- Understand and resolve customer queries
- Provide accurate information and appropriate solutions
- Maintain a professional and customer-friendly approach
- Follow process guidelines and quality standards
- Meet productivity and customer service targets
- Maintain proper documentation of customer interactions

Required Skills
- Strong verbal communication skills
- Good English proficiency
- Active listening
- Customer service orientation
- Problem-solving ability
- Patience and professionalism
- Ability to work in rotational shifts

How to Apply Interested candidates can share their updated resume through:

WhatsApp: +91 (phone hidden)

Email: [email protected]

Please mention “Fresher – Chennai Voice” or “Experienced – Chennai Voice” while contacting.

Note: Salary, incentives, cab facility and other benefits are subject to the applicable company/process eligibility and final selection.

Pay: ₹15,000.00 - ₹21,000.00 per month

Work Location: In person

📌 International Customer Service Executive (Pallavaram)
🏢 Outpace Consulting Services
📍 Pallavaram