Hiring: Insurance Query AnalystLooking for an Insurance Query Analyst to join our Claims Operations team.
Key responsibilities
Understand and respond to insurance/TPA queries.Coordinate with users to collect required documents within TAT.Prepare query document files and submit them to TPAs.Handle reconsiderations, justifications and clarifications when required.Track queries and ensure timely closure.
Preferred: Experience in health insurance claims/TPA operations, positive communication skills and knowledge of Excel/Google Sheets.Language: Malayalam or Kannada would be an added advantage.
Qualification
Graduate in any discipline with 1–3 years of experience in health insurance/TPA/claims operations. Strong communication, documentation and Excel skills required.
Experience handling insurance queries, reconsiderations and claim documents preferred.