1. Business Growth & Revenue Achievement

- Deliver sales volumes, revenue, and contribution targets in line with annual business plans.

- Identify and capitalize on growth opportunities across existing and potential markets.

- Drive market penetration through effective customer engagement and channel development initiatives.

- Monitor market trends, competitor activities, and customer requirements to develop actionable business strategies.

- Ensure achievement of monthly, quarterly, and annual business objectives.

2.

Working

Capital & Profitability Management

- Ensure timely collection of receivables and maintain healthy debtor days through regular customer follow-up.

- Collaborate with customers and internal teams to resolve payment-related issues and expedite collections.

- Optimize inventory levels and manage discount structures to maximize profitability and contribution margins.

- Ensure timely submission and validation of invoices, claims, and supporting documents to facilitate payment processing.

- Drive initiatives to improve cash flow and working capital efficiency.

3.

Channel Partner

Management & Market Expansion

- Develop and strengthen channel partner capabilities to improve business performance and customer coverage.

- Identify, evaluate, and onboard new channel partners aligned with business growth objectives.

- Build strong relationships with existing channel partners and ensure sustained engagement.

- Drive channel productivity, business expansion, and market share growth.

- Monitor channel performance and implement improvement plans to enhance effectiveness and profitability.

4.

Key Account

Management

- Build and maintain long-term relationships with strategic customers and key accounts.





- Understand customer business needs and provide value-based solutions to enhance customer satisfaction.

- Develop account growth plans to increase wallet share and business volumes.

- Act as the primary point of contact for key customers and ensure timely resolution of business concerns.

- Drive customer retention and identify opportunities for cross-selling and business expansion.

5.

Customer

Experience & Process Excellence

- Strengthen customer relationships and continuously expand the enquiry and opportunity pipeline.

- Maintain accurate and complete business records, reports, and documentation in compliance with organizational requirements.

- Ensure adherence to established sales processes, policies, and governance standards.

- Collaborate with cross-functional teams to improve service levels and customer experience.

- Drive continuous improvement initiatives to enhance operational efficiency and business effectiveness.

6.

Organizational

Excellence & Compliance

- Contribute to Enterprise Risk Management initiatives by identifying risks and supporting mitigation plans.

- Drive operational excellence through the adoption of TPM, Kaizen, 5S, TOC, GreenCo, CII Business Excellence, and other continuous improvement methodologies.

- Ensure strict compliance with statutory requirements, company policies, and internal control processes.





- Participate in business improvement projects and organizational initiatives to enhance overall performance.

- Foster collaborative working relationships across functions to achieve business objectives.

Key Performance Indicators (KPIs)

- Achievement of sales volume and revenue targets.

- Contribution margin and profitability enhancement.

- Collection efficiency and reduction in overdue receivables.

- Channel partner productivity and expansion.

- Growth of key accounts and customer retention rate.

- Market penetration and enquiry generation.

- Compliance adherence and audit effectiveness.

- Implementation of operational excellence initiatives.

Requisite Qualification

Essential

- Bachelor's Degree in Engineering or Graduate in any discipline.

Preferred

- Bachelor's Degree in Engineering or Graduate in any discipline with MBA (Marketing).

Requisite Experience

Essential

- 4+ years of relevant experience for Engineering Graduates.

- 6+ years of relevant sales, channel management, or business development experience for Graduates from other disciplines.

Competencies & Skills

Functional Competencies

- B2B Sales and Business Development

- Channel Partner Management

- Key Account Management

- Commercial Acumen & Working Capital Management

- Negotiation and Influencing Skills

- Customer Relationship Management

- Market Intelligence and Prospect Identification

Behavioural Competencies

- Result Orientation with Execution Excellence

- Customer Centricity

- Stakeholder Management and Collaboration

- Analytical Thinking and Problem Solving

- Ownership and Accountability

- Adaptability and Continuous Improvement Mindset

- Effective Communication and Relationship Building

📌 Institutional Sales Manager | Interio by Godrej | Delhi
🏢 Godrej u0026 Boyce (Gu0026B)
📍 Delhi