Key Responsibilities

- Plan and execute installation activities at customer sites.
- Coordinate with SG assured processors and processing plants to ensure timely supplies.
- Support and collaborate with authorized service partners for smooth execution.
- Conduct site measurements, pre‑installation surveys, and post‑installation services including CAPA.
- Perform post‑installation audits, prepare checklists, and validate sites.
- Manage project validation, issue completion certificates, and collect customer testimonials.
- Provide technical inputs and assist in planning, scheduling, and installer management.
- Inspect site progress at various stages to ensure readiness and quality.

Key Result Areas (KRAs)

Installation Management

- % of schedule adherence vs actuals
- Number of sites visited per day for measurements
- Number of error‑free installations

Authorized Service Partners (ASP) Management

- Manhours spent on training ASP installers
- Number of ASPs onboarded within assigned territory
- % of error‑free installations by ASP partners

Site Validation & Customer Testimonial

- % of error‑free measurements
- Number of sites validated post installation with checklist
- Number of customer testimonials collected

Installations Handled (Product‑wise)

- Railings
- Shower Enclosures
- UPVC & Aluminium Windows

General Context

- Provide technical inputs for installation services.
- Assist in execution, planning, scheduling, site surveys, and measurements.
- Conduct inspections at various stages of site progress.

Activities & End Purpose





- Deliver delightful customer experiences through seamless installations.
- Ensure error‑free measurements and installation quality.
- Improve service levels by setting benchmarks in installation.
- Appoint and train service partners and their installers.

Qualifications & Experience

- Diploma in Civil Engineering.
- Willingness to undertake intensive travel to customer sites.
- Ability to collaborate with civil teams for site readiness.
- Robust communication skills to engage and close‑loop with customers

A 360-year young organization with strong pillars on value system and customer centricity, Saint-Gobain employs

176,000 people across 64 countries with over 90 nationalities. A fortune 500 company, Saint-Gobain is recognized among the 100 most innovative and 100 most sustainable corporations on earth. Saint-Gobain has pioneered several Products, Marketing, Manufacturing, Application, Sustainability, Human Resources Innovations, Knowledge, and Skill Development that helped in the emergence of product differentiation and segmentation in the industry.

In India we are today a community of united entrepreneurs who believe talent is infinite and can continuously shape the future, every day.

The strategy of responsible growth is guided by the Saint-Gobain Group’s purpose, “MAKING THE WORLD A BETTER HOME”, which responds to the shared ambition of everyone in the Group to act every day to make the world a more beautiful and sustainable place to live in.

📌 Installation Manager - North (Mumbai)
🏢 Saint Gobain India
📍 Mumbai