We are looking for a motivated and target-oriented Inside Sales Specialist to join our team. The candidate will be responsible for handling leads, connecting with prospective customers, understanding their requirements, presenting suitable products/services, and converting leads into successful sales.
Key Responsibilities:
- Handle inbound and outbound calls with prospective customers.
- Follow up with leads through calls, WhatsApp, and other communication channels.
- Understand customer requirements and recommend suitable courses/services.
- Explain product features, advantages, pricing, and payment options clearly.
- Convert qualified leads into customers and achieve monthly sales targets.
- Maintain accurate lead and customer information in the CRM.
- Build and maintain strong customer relationships.
- Follow up regularly with interested and pending leads.
- Coordinate with the sales and support teams to ensure a smooth customer journey.
- Prepare daily/weekly sales reports and track performance.
- Stay updated on company products, services, offers, and market trends.
Required Skills:
- Excellent verbal and written communication skills.
- Strong convincing and negotiation abilities.
- Customer-focused and positive attitude.
- Good follow-up and lead-management skills.
- Ability to work independently and as part of a team.
- Target-oriented and result-driven approach.
- Basic knowledge of CRM tools and MS Office/Google Workspace.
- Prior experience in Inside Sales / B2C Sales / EdTech Sales is an advantage.