Experience: 1–3 years in Retail Sales / Showroom Sales
About the Role
ORNAZ is looking for a confident, polished and customer-focused Retail Sales Associate to join our in-store team.
As the first point of contact for customers entering the store, you will play an key role in creating a warm, elevated and seamless shopping experience while driving sales and building lasting customer relationships.
Key Responsibilities
- Welcome and engage with walk-in customers in a warm, professional and attentive manner.
- Understand customer preferences, requirements and budgets to recommend suitable jewellery.
- Present and explain ORNAZ’s collections, designs, materials and product details.
- Assist customers throughout their purchase journey and confidently handle sales conversations.
- Build strong relationships with customers and follow up on enquiries and potential sales.
- Maintain a polished and organised appearance of the front-of-store and customer-facing areas.
- Handle customer queries and coordinate with the internal team to ensure a smooth experience.
- Work towards individual and store-level sales targets.
What We’re Looking For
- 1–3 years of experience in retail sales, showroom sales or customer-facing sales.
- Experience in jewellery, luxury, fashion, beauty or premium retail will be an advantage.
- Excellent communication and interpersonal skills.
- Confident, well-groomed and comfortable interacting with customers.
- Strong sales orientation with the ability to build trust and convert enquiries into sales.
- A professional and service-oriented approach.
- Open to candidates of all genders.
Why ORNAZ?
Join a growing luxury jewellery brand and be part of a customer experience that brings together contemporary design, craftsmanship and the beauty of natural diamonds.