Job Type: Full-time

Experience: 1–3 years

Work Location: In person

Job Summary

SHOEGR is looking for a high-energy, target-oriented Inbound & Outbound Sales Executive to join our growing team in Mohali.

The candidate will be responsible for handling inbound customer enquiries, making outbound calls, generating leads, following up with prospects, pitching SHOEGR products, converting prospects into customers and driving sales growth.

This is a hands-on sales role for someone who enjoys speaking with customers, building relationships, convincing prospects and closing deals.

The ideal candidate should have excellent communication skills, strong convincing ability, good follow-up discipline and a result-oriented mindset.

Day-to-Day Responsibilities The selected candidate will be responsible for the following activities on a daily basis:

- Check and respond to new customer enquiries and incoming leads.
- Speak with customers over phone, WhatsApp and other sales channels.
- Understand customer requirements and recommend suitable SHOEGR products.
- Make a planned number of outbound sales calls every day.
- Contact new leads and potential customers to generate sales.
- Follow up with customers who have previously shown interest.
- Follow up on pending leads, quotations, enquiries and orders.
- Explain product features, advantages, pricing, offers and bundles.
- Answer customer questions and handle basic objections.
- Convince interested customers and close sales/orders.
- Identify opportunities for upselling, cross-selling and repeat purchases.
- Maintain and regularly update the lead and customer database.
- Record call details, customer responses and follow-up dates.




- Ensure that every active lead has a clear next follow-up action.
- Coordinate with the internal team regarding confirmed orders and customer requirements.
- Follow up on pending or incomplete orders wherever required.
- Maintain a daily record of calls made, leads generated, follow-ups and sales achieved.
- Review daily performance against assigned sales targets.
- Share important customer feedback, objections and market insights with management.
- Work towards achieving daily, weekly and monthly sales targets.

Inbound Sales

- Handle incoming enquiries promptly.
- Convert enquiries into confirmed orders.
- Follow up with customers who have not yet purchased.
- Recommend the right products based on customer requirements.
- Handle customer objections and provide appropriate information.
- Maximise conversion of inbound leads into sales.

Outbound Sales

- Make daily outbound calls to prospective customers.
- Generate new sales leads and opportunities.
- Introduce SHOEGR products to potential customers.
- Build and maintain a prospect database.
- Conduct regular follow-ups with prospects.
- Convert cold and warm leads into customers.
- Maintain an active sales pipeline.
- Achieve assigned calling and sales targets.

Requirements

- 1–3 years of experience in Sales, Telesales, Telecalling, Inside Sales or Business Development.




- Freshers with excellent communication and sales ability may also be considered.
- Excellent verbal communication skills.
- Good convincing and negotiation skills.
- Comfortable making outbound calls and speaking with customers.
- Strong follow-up and lead-conversion skills.
- Target-oriented and motivated to achieve sales goals.
- Basic computer knowledge.
- Basic knowledge of MS Excel / Google Sheets.
- Working knowledge of WhatsApp Business will be an advantage.
- Good customer-handling and interpersonal skills.
- Ability to work independently and as part of a team.

Preferred Experience Experience in any of the following will be an advantage:

D2C | E-commerce | FMCG | Retail | Consumer Products | Lifestyle Products | E-commerce Sales

Key Skills

Sales | Inbound Sales | Outbound Sales | Inside Sales | Telesales | Telecalling | Lead Generation | Lead Conversion | Customer Handling | Follow-up | Sales Closing | Upselling | Cross-selling | Business Development | Negotiation | Communication | MS Excel | Google Sheets | WhatsApp Business

Performance Expectations The candidate will be expected to:

- Achieve assigned daily, weekly and monthly sales targets.
- Maintain consistent outbound calling and follow-ups.
- Respond quickly to inbound enquiries.
- Maintain an active and organised sales pipeline.
- Convert leads into customers.
- Generate repeat sales and upselling opportunities.
- Maintain accurate customer and lead records.
- Take ownership of assigned leads from enquiry to conversion.

Salary ₹18,000 – ₹30,000 per month

Salary will depend on experience, skills and suitability.

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Inbound & Outbound Sales Executive (Sahibzada Ajit Singh Nagar)
🏢 GSR Global
📍 Sahibzada Ajit Singh Nagar