- REQUIREMENT TEMPLATE – ITAM (HAM, SAM)

No. of positions 1

Account Name IKEA

Service Line SIAM SL

Must have skills - 2 skills which are non-

negotiable HAM, SAM

Desirable skills - 1 skill which is nice to have CMDB

Infosys role Senior Consultant

Desired experience range 10-14years

Location(s) where this position can work out of Bangalore/Pune/Hyd/Chennai

Does this position require working from client office all or some days in the week? If yes pls provide details To be filled-if have details

Is remote working allowed Hybrid

Any additional things to be checked 24/7 rotational shifts

Responsibilities and JD in brief along with additional criteria to be considered (if any):

Key Role &

Responsibilities

- Manage the end-to-end software asset lifecycle, including procurement, deployment, maintenance, usage,

and retirement.

- Configure, maintain, and enhance ServiceNow SAM Pro modules.
- Maintain accurate software license records, contracts, entitlements, and compliance positions.




- Conduct license reconciliation across major vendors (e.g., Microsoft, Adobe, Oracle, IBM).
- Monitor usage data to detect under-utilized or unused licenses and recommend optimization opportunities.
- Ensure audit readiness and support internal and external software audits.
- Work with procurement, security, finance, and IT operations to drive SAM policies and governance.
- Support Discovery and CMDB quality improvements aligned with SAM best practices.
- Develop and maintain software catalog and normalization rules within ServiceNow.
- Provide regular reporting on compliance status, risks, and savings opportunities.
- Manage end-to-end hardware asset lifecycle from procurement to disposal.
- Maintain accurate data in ServiceNow and CMDB.
- Ensure proper asset tagging, discovery, reconciliation, and updates.
- Build and maintain asset models, catalog items, and stock rules.

📌 IKEA_ITAM_Day0Hiring (India)
🏢 Clifyx
📍 India