Accounting (INR)

Rates

Final (INR)

ST /Day

Standard Rate

Pay Rate

0.00 - 0.00

Bill Rate

13,000.00 - 14,000.00

Billable Per Diem

0.00

Cost Allocation

%

Recruitment (RECT)

100.000

Total

100.000

Posting Information

Job Posting Owner

Ajaynahar Singh

Coordinator

Distributor

Creator

Ajaynahar Singh

Create Date

13/05/2026

Submit Date

13/05/2026 07:18 PM

Maximum Submissions per Supplier

6

Auto Invoice Type

None

Billing Information

Buyer Information

Bill To INFOSYS - MANUAL:

Plot No 44, Hosur Main Road

Bengaluru, Karnataka

IND

NA

NA

Other

Job Position Details

Contingent Type

Contingent Type_Phase1_Generic

Job Code

Legal Entity

INFOSYS - MANUAL (INFOSYS)

Site

Not Applicable (NA)

Location

Not Applicable (NA)

Work Location

IND

Business Unit

ICCHINABEF (ICCHINABEF_PU)

Category

Labor Type

Business Skilled

Positions Requested

2

Respond by Date

31/08/2026

Travel Time

0.000 %

Time Sheet Type

No time sheets

Hours per Day

9

Hours per Week

45

Total Hours

1,422.00

Flat Adjustments

0.00

Description

Role Overview

We are seeking a highly motivated ServiceNow IRM/GRC tech lead to lead the design, development, and implementation of Integrated Risk Management (IRM) solutions on the ServiceNow platform for a leading financial institution. This role involves delivering ServiceNow solutions in a client consulting environment, serving as a technical lead, and collaborating with cross-functional teams to deliver scalable, high-quality outcomes.

Key Responsibilities

Client Engagement & Delivery Oversight

- Serve as the delivery lead for ServiceNow IRM programs.
- Lead project implementations and maintain thought leadership with deep subject matter expertise related to the ServiceNow platform, product capabilities, and complementary technologies.
- Collaborate with stakeholders across Risk, Compliance, Audit, and Security to gather requirements and design scalable IRM solutions.




- Manage client relationships, coordinate with delivery leads, and lead cadence meetings and status reporting.

Development & Technical Leadership

- Configure IRM modules including Policy & Compliance, Risk Management, Audit Management and Issue Management
- Map business processes to ServiceNow out-of-box capabilities and validate requirements.
- Customize form layouts, dashboards, reports, workflows, and notifications.
- Configure access controls using OOB roles and ensure alignment with compliance standards.
- Utilize ServiceNow Next UI design, including list/form/navigation updates, workflows, instance management, and table/field creation.
- Configure and customize IRM applications including risk, compliance, audit, and policy management.
- Deliver UI and workflow configurations, Performance Analytics, and portal experiences.
- Ensure code quality, testing, and adherence to best practices.
- Interface with ServiceNow product teams and contribute to internal technical standards and reusable assets.
- Assisting Engagement Lead in workshops to gather agile user stories/epics/features using ServiceNow Agile or client-preferred Agile software.
- Direct customers on best practices across ServiceNow products and platforms.
- Develop Offerings, Solutions, and Designs for product implementations.

Testing & Deployment

- Lead UAT planning, execution, and defect resolution.
- Finalize update sets and support production go-live with post-deployment hyper care.

Training & Transition

- Conduct "train-the-trainer” sessions for SMEs.




- Provide training materials and support transition to client support teams.

Project Management & Governance

- Support management of Statements of Work (SoWs), Change Orders, and milestone tracking.
- Lead workshops to define user stories, acceptance criteria, and technical design documentation.

________________________________________

Basic Qualifications

- 5+ years of ServiceNow implementation experience, with at least 3 years focused on IRM/GRC modules.
- Proven experience leading technical delivery in client-facing consulting environments.
- Strong understanding of risk frameworks and compliance processes.
- Hands-on experience with ServiceNow scripting, configuration, and integration (SOAP, REST, XML).
- Demonstrated expertise in, Access Controls (ACLs), Business Rules, UI Policies, Glide Scripting, Jelly Scripts, JavaScript, Ajax Queries and Service Portal development (Widgets, Server/Client Scripting, HTML, CSS, SQL)
- Strong interest in cloud technologies (SaaS, PaaS, IaaS).
- Excellent communication and stakeholder management skills.

Preferred Certifications

- Certified ServiceNow Administrator (CSA); Certified Implementation Specialist – Risk and Compliance (CIS-RC); Certified Application Developer (CAD)

ECMS REQ ID

IC050506

Project Location 1

Pan India

Project Location 2

(No Value)

Project Location 3

(No Value)

Project Location 4

(No Value)

Delivery SPOC

Pradipkumar Singh

Relevant Experience

3-10 yrs

Mandatory skills

Please go through the JD

Desired skills

Please go through the JD

Domain (Industry)

BFSI

BGC (Before onboarding / After onboarding)

PreOB

Total Experience (Ex. 5-7 Years)

3-10 Yrs

BGC Details

Standard Infosys Checklist

BGC Vendor

First Advantage

Mode of Interview

Face to Face

WFO / WFH / Hybrid

Hybrid

Please enter shift timings

9-6

Shift Timings

General

📌 6 | IC | ServiceNow IRM Developer | INDIA
🏢 Clifyx
📍 India