HR Generalist | D2C/E-commerce

We are an ecommerce company built around a easy promise: “Everyday problems, cleverly solved.”

We’re looking for a hands-on HR Generalist who can own day-to-day HR, drive hiring and build the systems and processes a growing company needs. This role suits someone who enjoys working closely with founders, taking responsibility and turning informal ways of working into clear, practical processes.

What you’ll do

- Own end-to-end recruitment: understand team requirements, write job descriptions, source and screen candidates, coordinate interviews and manage offers and joining.
- Hire across marketing, performance marketing, creative, ecommerce, customer support, logistics and operations.
- Manage the employee lifecycle, including onboarding, documentation, probation reviews, confirmations and exits.
- Set up and maintain HR systems for employee records, attendance, leave, reporting and documentation.
- Develop and implement clear company policies, HR SOPs and employee guidelines.
- Run the monthly payroll process, including attendance and leave reconciliation, salary inputs, deductions, reimbursements and payslips, coordinating with the accountant or external advisors as needed.




- Coordinate applicable statutory compliance and maintain accurate supporting records.
- Support managers with performance reviews, employee feedback, accountability and employee concerns.
- Track hiring progress and HR priorities, keeping management informed and following through on pending actions.

What we’re looking for

- Experience across recruitment, HR operations, payroll and employee management.
- Experience in ecommerce, D2C or a fast-paced consumer business is strongly preferred.
- Experience hiring marketing, creative, logistics or operations teams.
- Ability to independently create and implement HR policies, processes and systems.
- Practical familiarity with HRMS tools, spreadsheets and payroll workflows.
- Strong communication, sound judgment and discretion when handling confidential information.
- An organised, proactive approach with consistent follow-through.

What success looks like The right people are hired, employees have a smooth onboarding experience, payroll is accurate and timely, records are reliable, and company policies are clear and consistently followed.

- If you enjoy both working with people and building the processes that help a company run well, we’d like to hear from you.

📌 Human Resources Generalist (Mumbai)
🏢 MummaMitra
📍 Mumbai