HR Generalist

Experience: 1–2 Years

Location: Bangalore (HSR Layout) — In-office role

Join the Rocketship ?

We’re building ShopOS — AI agents powering the entire ecommerce stack. Already past PMF, we’re scaling fast and shaping the future of how online brands are built with AI.

Co-founded by seasoned builders with successful exits to companies like Flipkart and Polygon Labs, and backed by Binny Bansal, ShopOS is a fast-moving environment where ownership, speed, and experimentation matter.

About the Role

We’re looking for an HR Generalist who wants to build their career in a fast-growing, AI-native startup.

You’ll work across the employee lifecycle — onboarding, HR operations, employee engagement, documentation, people processes, recruitment support, and HR data — while helping us build scalable People practices as ShopOS grows.

This is not a coordination-only HR role. We’re looking for someone who is hands-on, organised, proactive, and comfortable taking ownership.

You’ll also be expected to use AI and automation to make everyday HR processes faster, smarter, and more scalable.

What You’ll Own

HR Operations & Employee Lifecycle

- Manage employee documentation, records, HRMS, and people data.
- Coordinate onboarding, induction, probation, confirmations, transfers, and exits.
- Support attendance, leave management, payroll inputs, and other recurring HR operations.
- Maintain accurate employee records and HR trackers.
- Ensure HR processes and documentation are completed accurately and on time.
- Build and maintain SOPs, checklists, templates, and HR workflows.

Employee Experience & Engagement

- Support employee engagement, culture initiatives, celebrations, and internal events.
- Act as an approachable first point of contact for day-to-day employee queries.
- Collect employee feedback and help identify opportunities to improve the employee experience.
- Support internal communication and People initiatives across teams.





Recruitment & Onboarding Support

- Support recruitment across Tech and Non-Tech roles when required.
- Assist with sourcing, candidate screening, interview coordination, and candidate communication.
- Ensure a smooth transition from offer acceptance to joining and onboarding.
- Help create a strong pre-boarding and Day 1 experience for new hires.

AI-Native HR We’re an AI company, and we want our People function to operate with the same mindset.

You’ll be encouraged to use AI and automation to improve areas such as:

- Employee onboarding and FAQs
- HR documentation and communication
- Employee engagement and surveys
- Recruitment and candidate communication
- HR reporting and data analysis
- SOP and policy creation
- Repetitive HR operational workflows

You may work with tools such as ChatGPT, Claude, Gemini, Notion AI, Keka, and other HR/automation platforms. You don't need to know every tool already. We care more about whether you're curious, comfortable experimenting, and constantly looking for ways to make HR processes better using AI.

What We’re Looking For

- 1–2 years of experience in HR Generalist, HR Operations, People Operations, or a similar HR role.
- Hands-on exposure to onboarding and employee lifecycle management.
- Understanding of HR operations, documentation, attendance, leave, and employee records.
- Some exposure to Talent Acquisition/recruitment is preferred.
- Good working knowledge of Excel/Google Sheets and HRMS tools.
- Strong communication and interpersonal skills.




- High attention to detail and ability to handle employee information responsibly.
- Comfortable working in a fast-paced startup environment.
- Proactive and willing to take ownership.
- Interest in using AI and automation to improve HR processes.

Strong Signals

- Experience working in a startup, SaaS, ecommerce, AI, or product company.
- Experience with Keka or similar HRMS/ATS platforms.
- Hands-on exposure across multiple areas of HR rather than only recruitment.
- Experience creating HR trackers, SOPs, dashboards, or processes.
- Experience using AI tools for HR, recruitment, communication, analysis, or automation.
- Comfortable working directly with employees, managers, and leadership.

You’ll Thrive If You Are

- Ownership-driven and proactive.
- People-oriented and approachable.
- Process-minded and organised.
- AI-curious and willing to experiment.
- Detail-oriented.
- Comfortable working with ambiguity and changing priorities.

Our Values

- Extreme ownership and bias for action
- Honest, high-velocity communication
- Respect for craft and obsession with users
- Fast, scrappy iteration over perfection
- Low ego, high empathy, radical candor

What We Offer

- Competitive salary
- Direct exposure to founders and leadership
- Opportunity to work across the complete HR lifecycle
- High ownership and accelerated learning in a fast-growing startup
- Opportunity to help build AI-driven People processes from an early stage
- Work at the intersection of AI, ecommerce, technology, and people

Location Bangalore (HSR Layout) — In-office role (No Remote)

Why Join Us? ?

- Build your HR Generalist career in a high-growth AI startup.
- Get hands-on exposure across HR Operations, employee experience, recruitment, and People processes.
- Learn to build a contemporary, AI-native HR function.
- Work closely with a high-ownership team while helping shape the employee experience as ShopOS scales.

📌 Human Resources Generalist (Bengaluru)
🏢 Shopos
📍 Bengaluru