Experience & Leadership

- 18-20 years of progressive experience in Human Resources Outsourcing (HRO), HR Shared Services, or Global Business Services environments, with demonstrated success in leading large-scale global delivery operations.
- Proven expertise in managing end-to-end Hire-to-Retire (H2R) processes, including Talent Acquisition, Core HR Administration, Talent Management, Learning & Development, Performance Management, Payroll, Compensation, and Employee Lifecycle Services.
- Strong track record of leading multi-location, multicultural teams and delivering operational excellence across global customer engagements.

Language & Communication

- German language proficiency at B2.2 level or above is mandatory, with the ability to effectively engage with native German-speaking stakeholders across verbal and written communication channels.
- Excellent business communication, executive presentation, negotiation, and stakeholder management skills.

Transformation & Technology

- Demonstrated experience in driving HR transformation initiatives, service delivery modernization, process standardization, and operational excellence programs.
- Solid understanding of HR technology platforms such as Workday, SAP SuccessFactors, Oracle HCM, ServiceNow HRSD, and related enterprise ecosystems.
- Experience leveraging Automation, Analytics, Artificial Intelligence (AI),



Robotic Process Automation (RPA), and Agentic AI capabilities to improve service outcomes and operational efficiency.

Business & Financial Acumen

- Experience owning service delivery governance, contractual commitments, SLA/KPI management, financial performance, and account profitability.
- Strong analytical, problem-solving, risk management, and decision-making capabilities with a customer-centric mindset.

- • HR Outsourcing (HRO) and HR Shared Services
- • Global Hire-to-Retire Operations
- • HR Service Delivery Transformation
- • Global Delivery Management
- • Workforce Administration and Employee Lifecycle Management
- • Talent Acquisition and Onboarding Services
- • Talent Management and Performance Administration
- • Learning and Development Operations
- • Payroll and Compensation Administration
- • HR Governance, Risk and Compliance
- • Service Delivery Excellence and Operational Governance
- • Business Process Re-engineering and Standardization
- • Automation, Analytics and Cognitive Operations
- • Artificial Intelligence and Agentic AI in HR Services
- • Global HCM Platforms (Workday, SAP SuccessFactors, Oracle HCM)
- • ERP, Workflow and Service Management Technologies
- • Customer Experience and Employee Experience Improvement

📌 Human Resource Outsourcing Delivery (Bengaluru)
🏢 NeerInfo Solutions
📍 Bengaluru