Job Summary

The HR Service Delivery Generalist I independently resolves HR inquiries and issues across the employee lifecycle, applying judgment to interpret policies, determine appropriate resolution paths, and deliver consistent outcomes. This role operates across multiple HR domains, owning cases end-to-end while supporting standardized and effective HR service delivery.

In This Role, You Will:

- Independently resolve standard and moderately complex HR inquiries and cases across the employee lifecycle

- Interpret policies and determine appropriate resolution paths, escalating when needed

- Own cases end-to-end, ensuring timely, accurate, and consistent outcomes

- Support regional inquiry queue performance through effective case management and prioritization

- Identify recurring issues and contribute to process improvement and standardization

- Contribute to knowledge management, documentation, and workflow improvements





- Partner with Specialists and People Partners on complex or high-risk scenarios

Essential Requirements

- Ability to independently manage HR cases and apply judgment within defined policies

- Proficiency in HR systems, case management tools, and workflows

- Strong problem-solving skills and ability to manage multiple priorities

- Demonstrated ability to deliver consistent, high-quality outcomes in a fast-paced environment

- 2-4 years of HR experience or equivalent; bachelor s degree preferred or equivalent experience

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 HRSD Generalist I, APAC (Bengaluru)
🏢 DHR Holding India
📍 Bengaluru