– HR OPERATIONS MANAGER

Department: Human Resources

Location: Mumbai

Employment Type: Full-Time

Experience: 5–8 Years

Qualification: MBA / PGDM – HR or equivalent

Reporting To: Head HR / Senior Management

Job Purpose The HR Operations Manager will be responsible for managing end-to-end HR Operations across clinics and central teams, ensuring smooth employee lifecycle management, policy implementation, employee relations, payroll coordination, HRMS management, compliance and a strong employee culture.

Key Responsibilities

1. HR Operations

- Manage day-to-day HR Operations across all locations.
- Handle complete employee lifecycle from joining to exit.
- Manage onboarding, confirmation, transfers, promotions and exit formalities.
- Maintain employee records, documentation and HR trackers.
- Ensure HR processes and SOPs are followed consistently.

2. Attendance & Leave Management

- Manage attendance, leave, regularisation, permissions and absenteeism.
- Monitor late coming and attendance-related issues.
- Coordinate with managers for attendance corrections and approvals.
- Ensure timely attendance closure for payroll.

3. Payroll Operations

- Coordinate monthly payroll inputs with Finance/Payroll.
- Verify LOP, overtime, incentives, deductions and salary changes.
- Ensure accurate and timely payroll inputs.
- Handle employee salary and payroll-related queries.

4. HRMS Management

- Manage HRMS employee data and records.
- Monitor attendance, leave and regularisation processes.
- Ensure accurate and updated HRMS records.
- Coordinate with HRMS vendors for system-related issues.

5. Employee Relations

- Handle employee queries, grievances and workplace concerns.
- Support managers in handling employee-related issues.
- Manage warnings, disciplinary actions and employee documentation wherever required.




- Maintain confidentiality and ensure professional resolution of concerns.

6. Employee Engagement & Culture Building

- Build and maintain a positive and people-focused work culture.
- Plan and execute regular employee engagement activities.
- Organise team-building activities, celebrations and recognition initiatives.
- Drive employee connect initiatives across clinics and central teams.
- Focus on employee morale, collaboration, belonging and retention.

8. Performance Management

- Coordinate the overall performance and appraisal process and ensure timely completion.

Required Skills
- 5–8 years of experience in HR Operations.
- Strong knowledge of HR Operations, attendance and payroll.
- Experience with HRMS; GreytHR preferred.
- Positive knowledge of HR policies and labour compliance.
- Strong employee relations and grievance-handling skills.
- Strong employee engagement and culture-building skills.
- Good Excel / Google Sheets skills.
- Excellent communication and stakeholder-management skills.
- Strong follow-up, problem-solving and decision-making skills.
- Ability to independently manage HR Operations across multiple locations.

Preferred Experience Experience in Healthcare, Hospitals, Clinics, Retail, Hospitality or other multi-location organisations will be preferred.

Ideal Candidate A hands-on, proactive and people-oriented HR professional who can independently manage HR Operations, maintain process discipline, resolve employee concerns and build a positive, engaging and collaborative workplace culture.

Interested candidates can share their updated CV at:

Email: [email protected]

WhatsApp: (phone hidden)

Pay: ₹15,000.00 - ₹45,000.00 per month

Benefits

- Cell phone reimbursement
- Flexible schedule
- Paid sick time
- Provident Fund

Work Location: In person

📌 HR Operations Manager (Mumbai)
🏢 Pravaayu Healthcare
📍 Mumbai