- Clean and prepare guest rooms, bathrooms, corridors, staircases, reception areas and common spaces as per checklist.
- Make beds, change linen, replenish towels, amenities, water, toiletries and guest-room supplies.
- Report damaged items, maintenance issues, lost-and-found items, minibar/amenity gaps and safety concerns immediately.
- Maintain linen count, housekeeping trolley, cleaning equipment, chemicals and storage areas neatly.
- Support deep cleaning, post-checkout cleaning, occupied-room service and urgent guest requests.
- Follow hygiene and safety practices while using cleaning chemicals, wet-floor signs and waste disposal.
- Coordinate with reception for room status updates: vacant dirty, vacant clean, occupied, ready and out-of-order rooms.
- Ensure guest belongings are handled respectfully and privacy is maintained at all times.
- Support laundry coordination and inventory movement as instructed.