- Assist the Front Office team with guest check-in and check-out procedures.
- Welcome guests professionally and provide exceptional customer service.
- Respond to guest inquiries, requests, and concerns in a courteous and timely manner.
- Coordinate with housekeeping and maintenance teams to ensure room readiness and guest satisfaction.
- Support the setup and organization of meeting rooms, banquet areas, and events.
- Maintain cleanliness and organization of public areas and service spaces.
- Assist with administrative tasks, including data entry, documentation, and record maintenance.
- Support event coordination and daily operational activities as required.
- Follow company policies related to hygiene, safety, security, and service standards.
- Learn hotel operations across multiple departments and contribute to delivering an excellent guest experience.
Requirements
- Currently studying or recently graduated in Hospitality Management, Hotel Management, Tourism,
- Freshers are encouraged to apply.
- Age limit: 18-34 years
- Solid communication and interpersonal skills.
- Customer-oriented attitude with a professional appearance and positive approach.
- Basic knowledge of hospitality operations and guest service principles is an advantage.
- Comfortable using MS Office, email, and basic computer applications.