Hiring: Technical Support Associate – International (US) Process, Kolkata | Work from Office, Salary upto 3.50lpa
Location: [Kolkata]
Mode: Work from Office (WFO)
Shift: 24×7 Rotational (including night shifts)
Joining: Immediate or within 15 days
About the Role
We are hiring smart and energetic Technical Support Associates to join our US-based process. If you have good communication skills, basic technical understanding, and are ready to work in a agile environment — this opportunity is for you!
Key Responsibilities:
- Handle technical support queries from international customers
- Provide prompt resolutions via calls and emails
- Maintain high-quality customer experience and professionalism in every interaction
Requirements
- Education:
Undergraduate / Graduate / Postgraduate (B.Tech, M.Tech, BCA, MCA)
- 1year and above experience candidates can only apply for this role.
- Excellent verbal communication skills
- Basic technical knowledge is a must
- Immediate joiners or max 15 days’ notice
Benefits
CTC upto 3.50 lpa. (based on experience) Includes night shift allowance (up to ₹3,000/month)
One-way cab facility as per company policy
Important
Freshers/Candidates currently pursuing any course are not eligible
No cash-in-hand payments for experienced candidates