09 Sep
|
KVC Consultants
|
Bengaluru
09 Sep
KVC Consultants
Bengaluru
Greetings we are looking for Incident Managers in Pune
Please Note
*This is a WFO Profile in Pune /Bengaluru
*All the interviews are only in Walkin Mode in respective cities
*Need minimum 2 year full time experience after Graduation
*Trainee and internship/Trainee experience not considered
: Incident Management.
- Robust knowledge of IT service management including ITIL
- Responding to a reported incident, identifying the cause, and initiating the incident management process.
- Participate in root cause analysis meetings, gathering lessons learned and managing and implement continuous improvement processes.
- Ensuring Client SLAs / KPIs and Customer satisfaction expectations are achieved.
- Restore a failed IT Service as quickly as possible.
Salary 7lpa
Working Days 5
Warm Regards,
Prajit Grover
HR TEAM
KVC CONSULTANTS LTD.
📌 Hiring For Incident Management (Bengaluru)
🏢 KVC Consultants
📍 Bengaluru