09 Sep
|
Rivera Manpower Services
|
Bengaluru
09 Sep
Rivera Manpower Services
Bengaluru
HIRING CUSTOMER SUPPORT | LIVE CHAT PROCESS
Location: Mahadevapura, Bengaluru
Salary: Up to 4.8 LPA
Cab: Both-Way Cab Facility
Shift: UK Shift
Experience: Minimum 6 months in Chat/Live Chat Support – Mandatory
Joining: Immediate Joiners Only
Notice Period: Candidates with a notice period are not eligible
– Live Chat Support
- Handle customer queries and provide support through Live Chat.
- Respond to customers professionally and promptly.
- Understand customer concerns and provide accurate resolutions.
- Handle multiple chats simultaneously while maintaining quality.
- Follow company processes, policies, and communication guidelines.
- Escalate complex or unresolved issues to the appropriate team.
- Maintain proper documentation of customer interactions.
- Ensure a positive customer experience and achieve defined quality, productivity, and response-time targets.
- Work comfortably in a UK shift environment.
Candidate Requirements
- Minimum 6 months of relevant Live Chat/Chat Support experience.
- Excellent written and verbal communication skills.
- Good typing speed and robust attention to detail.
- Ability to multitask and handle multiple customer conversations.
- Willingness to work in UK shifts.
- Immediate joiners only – No notice period.
Interested candidates can share their updated resume. CONTACT :- MANISHA- (phone hidden) LAVYANYA- (phone hidden)
📌 Hiring For Customer Support/ CHAT Process/ NON VOICE/ 5LPA (Bengaluru)
🏢 Rivera Manpower Services
📍 Bengaluru