Accounting (INR)

Rates

Final (INR)

ST /Day

Standard Rate

Pay Rate

0.00 - 0.00

Bill Rate

1,500.00 - 2,500.00

Billable Per Diem

0.00

Cost Allocation

%

Recruitment (RECT)

100.000

Total

100.000

Posting Information

Job Posting Owner

Sarath Krishna

Coordinator

Distributor

Creator

Sarath Krishna

Create Date

09/04/2026

Submit Date

09/04/2026 05:21 AM

Maximum Submissions per Supplier

10

Auto Invoice Type

None

Billing Information

Buyer Information

Bill To INFOSYS

Plot No 44, Hosur Main Road

Bengaluru, Karnataka

IND

NA

NA

Other

Job Position Details

Contingent Type

Contingent Type_Phase1_Generic

Job Code

Legal Entity

INFOSYS

Site

Not Applicable (NA)

Location

Not Applicable (NA)

Work Location

IND

Business Unit

INDD-APPL (INDD-APPL_PU)

Category

Labor Type

Business Professional

Positions Requested

4

Respond by Date

31/05/2026

Travel Time

0.000 %

Time Sheet Type

No time sheets

Hours per Day

9

Hours per Week

45

Total Hours

4,716.00

Flat Adjustments

0.00

Description

*

System L1 monitoring, Attending

Mandatory skills*

Helpdesk, customer support – phone, email and chat, L1 support,



Business communication, Service Desk and Helpdesk Operations, Call Handling and Customer Support, ITIL and Incident Management knowledge.

ECMS REQ ID

561839

Project Location 1

DHL | RECENT DELHI

Project Location 2

(No Value)

Project Location 3

(No Value)

Project Location 4

(No Value)

Delivery SPOC

-

Relevant Experience

2-4 years

Mandatory skills

Mandatory skills*

Helpdesk, customer support – phone, email and chat, L1 support, Business communication, Service Desk and Helpdesk Operations, Call Handling and Customer Support, ITIL and Incident Management knowledge.

Desired skills

-

Domain (Industry)

Any domain is fine, public services preferred.

BGC (Before onboarding / After onboarding)

PreOB

Total Experience (Ex. 5-7 Years)

2-4 years

BGC Details

Before onboarding

BGC Vendor

-

Mode of Interview

Face to Face

WFO / WFH / Hybrid

WFO

Please enter shift timings

6 am – 3 pm, 2 pm – 11 pm, 10 pm – 7 am

Shift Timings

Others

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