(JD)

Job Title

Head

Date

20 Feb 2026

COE

GCO

JD written by

Director

Reporting To

Head

JD Approved by

Senior Director Entity Services

Service Line

Learning & Development

Work Location

Hyd

About GUS India

- GUS Education India (GEI) is the education arm of Global University Systems, a leading Global Education conglomerate. Established in 2017, GEI boasts a portfolio of over 35 Institutions and collaborates with prestigious universities and institutions worldwide, offering educational services that enhance their operations and impact
- As a frontrunner in building digital eminence for a suite of academic brands, GUS Education India is a rapidly growing organization that believes in achieving success through innovation.

Nature of The Job

This role oversees all learning initiatives supporting both recruitment channels — Conversion and Business Development — and plays a pivotal role in aligning L&D; efforts with the organization Goal.

JOB PURPOSE.

This role responsible for strategy, people leadership, process optimization, adoption, and performance reporting, ensuring that learning programs are impactful, scalable, and embedded into business operations. This role will manage a team of L&D; consultants, instructional designers, and language trainers, and will oversee the LMS platform that hosts all training modules across markets.

Organizational Structure

KEY ACCOUNTABILITIES

Leadership and Strategy

- Define and execute the L&D; vision and strategy aligned with the growth priorities of the

International Commercial Department.

- Lead, mentor, and develop the L&D; team — ensuring high engagement, accountability, and innovation.
- Build a culture of continuous learning, encouraging adoption of training resources and professional development across all global offices.
- Partner with senior leadership to forecast learning needs and embed capability-building initiatives into business roadmaps.

Learning Design and Implementation

- Oversee the design, delivery, and evaluation of training programs across recruitment,

conversion, and business development functions.

- Ensure alignment of training modules with process standards, sales goals,



and institutional compliance requirements.
- Leverage adult learning principles, blended learning methodologies, and digital solutions to enhance learning effectiveness and accessibility.
- Continuously evolve the learning portfolio to include leadership, functional, and compliance training programs.

LMS and Process Management

• Implement process standards for training creation, publishing, and lifecycle management.

- Drive module adoption and completion rates through communication campaigns and gamified learning engagement.
- Ensure integration of LMS analytics with performance management and reporting tools

(e.g., Power BI dashboards).

Stakeholder Engagement and Collaboration

- Collaborate with key stakeholders across Recruitment, Business Development, Operations,

and Institutional Departments to identify learning gaps and priorities.

- Serve as a bridge between global operations and L&D;, ensuring all learning programs reflect current systems, tools, and processes.
- Partner with internal experts and external vendors for language training, skill certifications, and professional development initiatives.

Performance, Transparency, and Reporting

- Establish key performance indicators (KPIs) for learning effectiveness, adoption, and ROI.
- Deliver quarterly reports to senior leadership summarizing learning engagement,

completion rates, and impact analytics.

- Foster transparency in L&D; operations by publishing dashboards and updates on key milestones, new courses, and training achievements.

Continuous Improvement and Innovation

- Introduce best practices in digital learning, automation, and content personalization.
- Implement regular reviews and feedback loops to refine learning materials and align with evolving organizational goals.
- Promote experimentation with microlearning, AI-based learning tools,



and adaptive learning journeys.

Desired Profile

Essential

- Proven success in leading L&D; strategy, content design, and adoption in a global or

commercial environment.
- Robust understanding of LMS administration, learning analytics, and process optimization.
- Demonstrated experience managing and mentoring L&D; professionals and trainers.
- Excellent stakeholder engagement and communication skills across global teams.

•

Experience and Skills

Essential

- 15+ years of experience in Learning & Development, with at least 5 years in a leadership role capacity managing cross-functional or international teams.
- Proficient in Microsoft Suite, Power BI, and other reporting/visualization tools.
- Familiarity with Salesforce CRM and digital learning tools is an advantage.

GUS VALUES

- This role is a full-time position with a competitive salary and benefits package. GEI is an equal opportunity employer and encourages applicants from diverse backgrounds to apply.
- There is an expectation that employees will maintain the values of the Group and will comply with the code of conduct as well as equality, diversity, health, safety policies of the company

BENEFITS

- At GUS Education India, GEI we want employees to feel comfortable, bringing their passion, creativity, and individuality to work. We truly believe that diverse culture, backgrounds, and experiences drive innovation.

- The company offers comprehensive medical insurance to its employees, which includes hospitalization, accidental insurance, term insurance and Gratuity, which is over and above the compensation.

- Pick-up & drop will be provided at all locations within the Outer Ring Road (ORR) or up to 16 km from the GEI office.

- The company acknowledges the importance of mental and physical well-being and the need for rest and relaxation. Workdays are Monday to Friday and a comprehensive leave package for employee well-being is offered, which includes 5 days of sick leave, 5 days of casual leave,24 days of earned leave, 1 day of Happiness Leave, apart from 10 days of statutory leave, totaling to 45 days’ time off in a year.

📌 Head - Learning & Development (Hyderabad)
🏢 GEI
📍 Hyderabad