09 Sep
|
OktoBuzz
|
Mumbai
Company Description OktoBuzz is a brand consultancy and integrated marketing agency that partners with organizations to build clarity, momentum, and measurable impact for their brands. With 13 years of experience, OktoBuzz has worked with leading names such as ACCA, Hamleys, CNN-News18, CNBC-TV18, Citi India, Westside, and author Amish Tripathi.
The agency focuses on strategic thinking combined with creative execution to help clients grow and strengthen their market presence. Team members collaborate across disciplines to deliver marketing solutions that are both innovative and results-driven, offering opportunities to work on diverse, high-profile accounts.
Role Description The Group Key Account Manager is a full-time, on-site role based in Mumbai, responsible for leading and growing strategic client relationships across multiple key accounts. In this role, the individual will oversee day-to-day account management, serve as the primary point of contact for senior client stakeholders, and ensure delivery of integrated marketing solutions aligned with client objectives.
Responsibilities include developing account plans, tracking performance against KPIs, coordinating with internal strategy, creative, and execution teams, and proactively identifying opportunities for upselling and cross-selling services.
The Group Key Account
Manager will also manage account budgets, prepare business reviews and performance reports, resolve client issues promptly,
and help drive long-term client satisfaction and retention.
Qualifications
- Candidates should possess strong Account Management and Key Accounts skills, including managing multiple stakeholders and complex, multi-brand relationships.
- Candidates should possess solid Analytical Skills and Business Planning capabilities to interpret data, forecast growth, and design strategic account plans.
- Candidates should possess excellent Customer Service and client relationship skills to ensure responsive communication, issue resolution, and high client satisfaction.
- Candidates should possess effective communication, negotiation, and presentation skills to influence decision-makers and articulate strategic recommendations.
- Relevant experience (typically 6+ years) in key account management, client servicing, or consulting within marketing, advertising, or brand strategy environments.
- Ability to work in office in Mumbai, collaborate with cross-functional teams, and manage multiple projects and deadlines with attention to detail.
- Bachelor’s degree in Business, Marketing, Communications, or a related field; advanced qualifications in marketing, analytics, or management are an advantage.
- Familiarity with digital and integrated marketing, comfort with using data and CRM tools, and a track record of driving account growth and retention.
📌 Group Key Account Manager (Mumbai)
🏢 OktoBuzz
📍 Mumbai