What roles and responsibilities will be performed by the selected candidate?

- Lead end-to-end initiatives leveraging six sigma practices : define problem statements, build charters, establish baselines, execute analysis, implement improvements, and

sustain gains through controls.
- Drive data-driven root cause analysis using statistical methods and structured problem[1]solving to identify true drivers of performance.
- Translate process insights into technology/product opportunities (automation, workflow digitization, analytics, AI enablement) in partnership with product, engineering, and

business stakeholders.
- Build solid linkage between process metrics and business outcomes (e.g., cost-to-serve, SLAs, error rates, rework, throughput, productivity).
- Establish governance: tollgates, stakeholder reviews, benefits tracking, control plans, and adoption mechanisms.
- Mentor Green Belts / process analysts and build a culture of continuous improvement and operational excellence.

What is the expectation from the candidate’s current role/profile?
- Mandatory Skills & Qualifications:

- Lean Six Sigma Green/Black Belt certification (recognized body such as ASQ, IASSC, or equivalent).
- Strong working knowledge of techniques (are indicative and not limited to) like DMAIC/DMADV, VOC → CTQ, SIPOC, VSM, FMEA, control plans, and process capability.




- Proven hands-on implementation track record with quantified outcomes (eg:
- cycle time reduction, defect reduction, cost savings, productivity gains).
- Strong analytics capability: root cause analysis + statistical methods
- Excellent communication, facilitation, and influencing skills; ability to lead cross-functional change in mid-to-large enterprise environments.
- Experience: 5+ years relevant experience in Process Excellence / Operational Excellence / Continuous Improvement, preferably in Finance and Operations.

- Desirable Skills:

- Strategic thinker with a strong business and data mindset.
- Excellent facilitation, communication, and negotiation skills.
- Ability to translate ambiguous business challenges into structured improvement roadmaps.
- Strong influencer capable of driving organizational change.

- Expected Outcomes (Success Measures):

- Deliver a predictable pipeline of prioritized improvements and execute projects with measurable business value.
- Improve efficiency and quality through sustained controls—reducing rework, defects, cycle time, and cost-to-serve.
- Create clear, scalable linkages between process redesign and product/technology enablement, accelerating automation and AI-led optimization.
- Help achieve outcomes and ROI through optimized process.

📌 Green/Black Belt Program Manager (Contract) - WFO (Thiruvananthapuram)
🏢 Softnotions Technologies Private
📍 Thiruvananthapuram