Company Description Green Oasis Tours & Travels Services P. Ltd is a professionally managed destination management company with over 18 years of experience in the travel and tourism industry. Based in Kerala, the company specializes in arranging and planning domestic and international travel, including air tickets, tour packages, lodging, car rentals, cruises, and related services.

Green

Oasis aims to be the leading travel services provider in Kerala by offering superior service levels and innovative travel options for both business and leisure travelers. The company’s portfolio includes medical tourism, Hajj-Umrah services, hotel booking, travel insurance, and visa services. Team members are encouraged to contribute to a service-focused culture that prioritizes customer satisfaction and long-term relationships.

Role Description The General Manager role at Green Oasis Tours & Travels Services P. Ltd is a full-time, on-site position based in Malappuram.

The General

Manager will oversee daily operations, including sales, customer service, and coordination of travel services such as ticketing, tour packages, and ancillary offerings. This role involves leading and mentoring the team, setting performance goals, and ensuring service quality aligns with the company’s mission and standards.

The General

Manager will manage budgets, monitor key business metrics, and identify opportunities to expand market presence and develop new travel products.



The role also includes building and maintaining relationships with customers, partners, and suppliers, handling escalated issues, and ensuring compliance with relevant regulations and company policies.

Qualifications

- Strong leadership, team management, and people development skills to guide and motivate a diverse workforce.
- Proven experience in travel and tourism operations, including ticketing, tour packages, and customer service management.
- Business planning, budgeting, and analytical skills to track performance and drive growth.
- Excellent communication, negotiation, and relationship-building skills with clients, vendors, and internal stakeholders.
- Ability to manage multiple tasks, prioritize effectively, and make sound decisions in a fast-paced workplace.
- Familiarity with travel industry systems, online booking tools, and basic office software applications.
- Bachelor’s degree in Business, Tourism, Hospitality Management, or a related field; advanced qualifications are an advantage.
- Prior experience in a senior management or general management role, ideally within the travel or hospitality sector.
- Strong customer orientation and commitment to high service standards; fluency in English and local languages is beneficial.
- Willingness to work on-site in Malappuram and collaborate closely with local and international partners.

📌 General Manager (Malappuram)
🏢 Green Oasis Tours u0026 Travels Services P.Ltd
📍 Malappuram