- Plan and manage operations to ensure excellent patient support services.

- Oversee daily office activities and provide direction and guidance to staff as needed.

- Ensure that patient appointments, cancellations and last-minute adjustments are handled properly.

- Respond efficiently to patient and doctor needs and inquiries.

- Ensure the delivery of quality care to patients.

- Respond to patient queries and issues and ensure patient satisfaction.

- Resolve patient issues in accordance with company policies and procedures, healthcare regulations.

- Organize and present payment schedules with patients.

- Manage specialist referral process.

- Train, develop and manage staff to meet performance standards.

- Develop promotional programs to attract more patients.





- Follow and enforce office policies and regulations.

- Identify areas of improvements and concerns and implement appropriate corrective actions.

- Oversee staff scheduling to ensure full coverage.

- Organize and oversee supply purchases, equipment upgrades and operation expenses.

- Maintain patient data according to regulations and company policies.

- Ensure that records are stored securely and in compliance with privacy and security

- Take Vitals, documentation work.

- All other duties as assigned.

Job Types: Full-time, Permanent

Perks

- Health insurance

- Paid time off

Work Location: In person

📌 Front Office Executive -Gratitude Wellness Retreat (Sahibzada Ajit Singh Nagar)
🏢 Dr.Kochar's House of smiles
📍 Sahibzada Ajit Singh Nagar