- Welcome and greet members and guests warmly and professionally.

- Create a positive first impression and maintain a premium service experience.

- Assist members with information regarding club facilities, services, activities and events.

- Understand member requirements and provide prompt assistance.

- Build positive relationships with regular and premium members.

- andle member queries through walk-ins, calls, and other communication channels.

- Respond to requests, feedback and complaints professionally.

- Resolve member concerns promptly or coordinate with the relevant department for resolution.

- Manage the reception/front desk and ensure it remains clean, organised and presentable.

- Maintain member and guest records accurately.

- Manage visitor/member entries and provide necessary information.

- Coordinate appointments, meetings, bookings and club activities where required.

- Maintain daily reports, registers and relevant documentation.

📌 Front Office Executive (Pimpri-Chinchwad)
🏢 Ileseum Clubs
📍 Pimpri-Chinchwad