09 Sep
|
CYBER TATVA
|
Jawhar
09 Sep
CYBER TATVA
Jawhar
We are looking for an energetic, guest-focused, and professional Front Desk Executive to join our resort team in Jawhar, Maharashtra. As the face of the property, you will play a key role in creating memorable guest experiences from check-in to check-out.
If you enjoy interacting with people, solving problems, and working in a dynamic hospitality environment, we'd love to hear from you.
Key Responsibilities
- Welcome guests warmly and ensure a smooth check-in and check-out experience.
- Handle guest reservations, inquiries, room allocations, and walk-in queries.
- Respond promptly and professionally to guest requests, concerns, and feedback.
- Coordinate with housekeeping, maintenance, and restaurant teams to ensure seamless guest service.
- Maintain accurate guest records and update reservation systems.
- Process payments, invoices, and daily cash transactions.
- Assist in upselling rooms, experiences, and resort services.
- Ensure the reception area is well-maintained and presents a welcoming atmosphere.
Desired Skills & Qualifications
- 1-2 years of experience in hotel or resort front office, guest relations, or hospitality operations preferred.
- Diploma or Graduate in Hotel Management, Hospitality,
Tourism is preferred not required.
- Solid verbal and written communication skills in English, Hindi, and Marathi.
- Pleasant personality with a professional appearance and positive attitude.
- Good computer skills; familiarity with hotel PMS software is an advantage.
- Ability to multitask and remain calm under pressure.
- Strong problem-solving and guest-handling skills.
What We're Looking For
- A genuine passion for hospitality and guest satisfaction.
- A positive, proactive, and service-oriented mindset.
- Strong attention to detail and organizational skills.
- Willingness to work in shifts, weekends, and holidays as required by resort operations.
Compensation & Benefits
- Salary: ₹15,000 – ₹20,000 per month
- Accommodation provided
- Food provided
- Paid time off
- Growth opportunities within a fast-growing hospitality brand
- Professional training and skill development
Work Location: In person (Jawhar, Maharashtra) Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits
- Food provided
- Paid time off
Work Location: In person
📌 Front Office Executive (Jawhar)
🏢 CYBER TATVA
📍 Jawhar