Welcome and greet guests warmly and professionally during check-in and check-out.

Handle guest reservations, room allocation, registration, and billing.

Operate InnKey PMS for reservations, check-ins, check-outs, room status, guest profiles, billing, and folio management.

Verify guest details and maintain accurate records in the system.

Coordinate with Housekeeping regarding room availability, room status, and special guest requests.

Handle guest queries, complaints, requests, and provide appropriate solutions promptly.

Process cash, card, UPI, and other payment transactions accurately.

Prepare and verify guest bills, invoices, and receipts.

Manage walk-in guests, room extensions, cancellations, amendments, and no-shows.





Maintain proper shift handover and communicate important information to the next shift.

Assist with night audit/MIS reports and ensure daily transactions are properly recorded.

Coordinate with other departments such as F&B;, Maintenance, Security, and Housekeeping.

Maintain professional standards of guest service, telephone etiquette, and front desk operations.

Follow hotel policies, SOPs, safety procedures, and guest confidentiality requirements.

Pay: ₹14,500.00 - ₹16,500.00 per month

Benefits

- Versatile schedule
- Health insurance
- Life insurance
- Provident Fund

Work Location: In person

📌 Front Office Associate (Vijayapura)
🏢 The Fern Residency, Vijayapura
📍 Vijayapura