Full

Gold Coins Resort is seeking a hospitable, energetic, and detail-oriented Front Office Associate to join our guest service team. In this role, you will serve as the face of our resort, ensuring guests receive a warm welcome and an exceptional experience throughout their stay.

Key Responsibilities:

- Welcome arriving guests, complete check-in/check-out procedures, and provide resort information.

- Handle walk-in, phone, and online reservations using Property Management Systems (PMS).

- Coordinate with Housekeeping and Food & Beverage teams to ensure prompt room readiness and fulfillment of guest requests.

- Provide concierge assistance regarding local attractions, resort amenities, and activities.

- Manage guest billing, process card/cash transactions, and balance daily shift accounts.





- Address and resolve guest concerns or feedback promptly with a professional demeanor.

Qualifications & Skills:

- Education: High school diploma required; Degree or Diploma in Hotel Management preferred.

- Experience: 1+ years in hotel/resort front desk or guest relations preferred.

- Technical: Basic proficiency with computers and hotel management software.

- Communication: Excellent verbal and written communication skills in English and local languages.

Benefits:

- Food provided

- Accommodation available

Pay: ₹12,000.00 - ₹20,000.00 per month

Benefits

- Versatile schedule

- Food provided

Work Location: In person

📌 Front Office Associate (Electronic City)
🏢 Gold Coins Club Resort
📍 Electronic City