Position: Front Office AssociateDepartment: Administration / Front OfficeIndustry: Real EstateLocation: SiliguriJob Summary

We are looking for a well-presented, organized, and responsible Front Office Associate to manage the reception area and ensure smooth day-to-day front office and administrative operations. The role involves handling visitors and calls, maintaining records and registers, coordinating with internal teams, and managing office stationery and basic administrative requirements.

Key Responsibilities

1. Front Office & Reception Management

- Welcome and professionally assist visitors, clients, vendors, and business associates.
- Handle incoming calls, messages, and general enquiries and direct them to the concerned department.
- Maintain a clean, organized, and professional reception area.
- Coordinate visitor appointments and maintain the visitor entry register.
- Provide basic information about the company, projects, and concerned departments when required.

2. Register & Record Maintenance

- Maintain and regularly update all required front office and administrative registers.
- Maintain Visitor Register, Courier Register, Inward/Outward Register, Attendance-related records, Call/Enquiry Register, Key Register, and other assigned records.
- Ensure records are accurate, updated, properly filed, and easily accessible.
- Track incoming and outgoing documents, couriers, parcels, and other office correspondence.
- Maintain proper documentation and filing of administrative records.

3. Stationery & Office Supplies Management

- Maintain an updated stationery stock register.
- Monitor daily consumption and availability of office stationery and supplies.
- Issue stationery to employees/departments against proper records.
- Prepare stationery requirements and coordinate with the concerned person for timely procurement.
- Check received stationery and ensure quantities match purchase records.
- Maintain minimum stock levels and avoid unnecessary shortages or overstocking.

4. Courier & Communication Handling

- Receive, record,



and distribute incoming couriers and documents.
- Arrange outgoing couriers and maintain proper dispatch records.
- Coordinate with courier agencies and track important deliveries when required.
- Ensure significant documents and communications reach the concerned department/person on time.

5. Administrative Coordination

- Coordinate with HR, Accounts, Sales, CRM, Projects, and other departments for routine administrative requirements.
- Assist in arranging meetings, refreshments, visitor requirements, and basic office facilities.
- Support office events, meetings, and employee-related administrative activities.
- Report maintenance, housekeeping, security, or facility-related issues to the concerned department.
- Assist in maintaining a professional and welcoming environment at the office/reception.

Required Skills & Qualifications
- Graduate in any discipline; additional certification in Front Office/Administration will be an advantage.
- 1–3 years of experience in front office, receptionist, administration, or a similar role, preferably in real estate or corporate offices.
- Good communication and interpersonal skills.
- Basic knowledge of MS Office, Excel, email, and documentation.
- Strong organizational and record-keeping abilities.
- Professional appearance, polite behaviour, and a customer-friendly attitude.
- Ability to multitask and handle responsibilities independently.
- Good command of English, Hindi, and preferably Bengali.

Key Competencies
- Professional communication
- Customer handling
- Record & register management
- Stationery & inventory control
- Administrative coordination
- Attention to detail
- Time management
- Professional etiquette
- Responsibility and confidentiality

Performance Expectations The Front Office Associate is expected to ensure that the reception functions smoothly, all assigned registers and records remain accurate and updated, stationery is properly monitored, and visitors and employees receive a professional and efficient front office experience. Pay: ₹9,000.00 - ₹12,000.00 per month

Work Location: In person

📌 Front Office Associate (Jalpaiguri)
🏢 DEUTI DEVELOPERS
📍 Jalpaiguri