We're looking for a friendly and organized Front Desk Receptionist to join our team! You'll be the first point of contact for our guests, handling check-ins, check-outs, and providing excellent customer service.
Key Responsibilities:
- Guest Services: Greet guests, handle check-in/check-out, and provide information about hotel services and local attractions.
- Communication: Respond to guest inquiries, resolve issues, and communicate with other hotel departments.
- Administrative Tasks: Process payments, handle room assignments, and maintain accurate records.
- Multitasking: Handle multiple tasks simultaneously, prioritizing guest needs and ensuring efficient front desk operations.
Requirements:
- Education: Diploma/Degree in Hospitality Management or related field.
- Experience: 0-1 year of experience in front desk operations (freshers welcome).
- Skills:
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Proficient in hotel management systems and MS Office
- Fluency in English (additional languages a plus)
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Comprehensive training program
- Dynamic and supportive work environment
If you're a people person with a smile, apply now! Job Type: Full-time