About the Role

We are looking for a warm, professional, and organized Front Desk Executive to be the first point of contact for our clients and visitors. The ideal candidate should have excellent communication skills, a pleasant personality, and the ability to manage front-desk operations smoothly in a professional environment.

Key Responsibilities

- Welcome and assist clients, visitors, and guests in a courteous and professional manner.

- Handle incoming calls, WhatsApp messages, emails, and general enquiries.

- Manage appointments, bookings, cancellations, and rescheduling.

- Maintain accurate client records and front-desk documentation.

- Coordinate with therapists, doctors, counselors, and other team members regarding appointments.

- Manage payments, invoices, receipts, and basic billing-related activities.

- Follow up with clients regarding appointments and pending requirements.

- Maintain a clean, organized, and welcoming reception area.

- Handle day-to-day administrative and coordination tasks.

- Maintain confidentiality of client information and adhere to organizational policies.

- Address client concerns professionally and escalate issues when required.

Requirements

- Graduate or equivalent qualification preferred.





- Prior experience in front office, reception, hospitality, healthcare, wellness, or customer service is an advantage.

- Excellent verbal and written communication skills.

- Comfortable communicating in English; knowledge of Kannada/Hindi is an added advantage.

- Good computer skills, including email, WhatsApp, MS Office/Google Workspace, and basic data entry.

- Strong organizational and multitasking abilities.

- Pleasant, empathetic, and professional attitude.

- Ability to handle clients with patience, sensitivity, and discretion.

Preferred Qualities

- Customer-service oriented

- Responsible and punctual

- Well-groomed and skilled

- Calm under pressure

- Quick learner and proactive

- Comfortable working in a people-centric environment

What We Offer

- Professional and supportive work environment

- Opportunity to work in a wellness-focused organization

- Learning and growth opportunities

- Competitive salary based on experience and skills

Pay: ₹27,000.00 - ₹30,000.00 per month

Benefits

- Paid time off

Education

- Bachelor's (Required)

Work Location: In person

📌 Front Desk Manager (HSR Layout)
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📍 HSR Layout