Job Title: Front Desk Executive – Healthcare (Hospitality Background Preferred)

? Location: Mumbai

Role Overview:

We are looking for a compassionate and service-oriented Customer Care Executive with a hospitality background to enhance patient experience and ensure smooth front-end coordination in a healthcare setup.

Key Responsibilities:

- Maintain accurate patient records & follow-ups
- Handle patient inquiries, appointments & service coordination
- • Deliver a warm, professional & empathetic patient experience
- • Manage front desk interactions & patient flow
- • Coordinate with medical & support teams for seamless service
- • Address patient concerns, feedback & service recovery
- • Ensure high standards of customer service aligned with healthcare protocols




- • Support billing coordination & basic administrative tasks

Requirements:

- Experience in Hospitality / Guest Relations / Customer Service
- Strong communication & interpersonal skills
- Patient-first attitude with empathy & professionalism
- Ability to handle sensitive situations calmly
- Basic knowledge of healthcare setting is a plus

Preferred Profile

Candidates from hotel, airline, clinic, wellness or service industry with strong customer handling experience.

Interested candidate can drop their resume on [email protected]

📌 Front Desk Executive (Mumbai)
🏢 AquaCentric
📍 Mumbai