09 Sep
|
Flight Crust
|
Noida
09 Sep
Flight Crust
Noida
? Location: Noida, Uttar Pradesh
? Employment Type: Full-Time
? Experience: 2–5 Years
? Department: Flight Sales / International Air Ticketing
We are looking for an experienced and target-oriented Flight Sales Executive to join our growing travel team and handle domestic and international flight sales for the India market.
The ideal candidate will have strong knowledge of international destinations, airline fares, routing, GDS platforms, NDC content, ticketing, and customer handling, along with a proven ability to convert flight enquiries into confirmed bookings.
? KEY RESPONSIBILITIES• Handle domestic and international flight enquiries from customers and convert them into confirmed bookings.
- Provide suitable flight options based on customer requirements, budget, routing, and travel preferences.
- Search and quote competitive international airfares.
- Handle PNR creation, ticket issuance, reissuance, exchanges, cancellations, refunds, and itinerary changes.
- Manage flight date/time changes, rebooking, schedule changes, and missed-flight cases.
- Work with GDS platforms such as Amadeus, Sabre, Galileo/Travelport, or equivalent systems.
- Handle NDC airline content and direct-connect inventory where applicable.
- Maintain strong knowledge of airline fare rules, penalties, baggage allowances, taxes, ticketing deadlines, and refund conditions.
- Handle both Full-Service Carriers and Low-Cost Carriers (LCCs).
- Follow up with leads and existing customers to maximize sales conversion.
- Build long-term customer relationships and generate repeat business.
- Achieve monthly sales, revenue, conversion, and productivity targets.
- Coordinate with airlines, consolidators, suppliers,
and internal operations teams when required.
? REQUIRED INTERNATIONAL DESTINATION KNOWLEDGEStrong knowledge of major international travel markets, including:
?? USA & Canada | ?? UK & Europe | ?? Middle East | ?? Australia & New Zealand | ?? Singapore | ?? Thailand | ?? Malaysia | ?? Indonesia | ?? Vietnam | ?? Japan | ?? South Korea | ?? China | ?? Turkey | ?? Maldives | ?? Qatar | ?? Saudi Arabia and other major international destinations.
? GDS & NDC EXPERIENCERequired:
- Hands-on experience with at least one major GDS
- Amadeus / Sabre / Galileo / Travelport knowledge
- International air ticketing and fare-rule knowledge
Highly Preferred:
- Knowledge of airline direct-connect content
- Experience servicing NDC bookings
- Understanding of GDS vs. NDC fares and content
? CANDIDATE PROFILE✔️ 2–5 years of experience in international air ticketing / flight sales
✔️ Strong international destination and airline knowledge
✔️ Proven flight-sales experience
✔️ Excellent customer communication and negotiation skills
✔️ Strong GDS knowledge
✔️ NDC experience will be an advantage
✔️ Target-oriented and commercially driven
✔️ Ability to handle multiple customer enquiries efficiently
✔️ Robust English communication skills
✔️ Experience with a travel agency, OTA, TMC, consolidator, or airline environment preferred
? WHAT WE VALUEWe are looking for someone who can sell, advise, and deliver — not simply issue tickets.
You should be confident in understanding customer requirements, recommending the right itinerary, explaining fare conditions, handling objections, and converting enquiries into successful bookings.
📌 Flight Sales Executive – India Market (Noida)
🏢 Flight Crust
📍 Noida