09 Sep
|
Flight Crust
|
Noida
09 Sep
Flight Crust
Noida
? Location: Noida, Uttar Pradesh
? Employment Type: Full-Time
? Experience: 2–5 Years
? Department: Flight Sales / International Air Ticketing
We are looking for an experienced and target-oriented Flight Sales Executive to join our growing travel team and handle domestic and international flight sales for the India market .
The ideal candidate will have strong knowledge of international destinations, airline fares, routing, GDS platforms, NDC content, ticketing, and customer handling , along with a proven ability to convert flight enquiries into confirmed bookings.
? KEY RESPONSIBILITIES
- Handle domestic and international flight enquiries from customers and convert them into confirmed bookings.
- Provide suitable flight options based on customer requirements, budget, routing, and travel preferences.
- Search and quote competitive international airfares.
• Handle PNR creation, ticket issuance, reissuance, exchanges, cancellations, refunds, and itinerary changes .
- Manage flight date/time changes, rebooking, schedule changes, and missed-flight cases.
• Work with GDS platforms such as Amadeus, Sabre, Galileo/Travelport , or equivalent systems.
• Handle NDC airline content and direct-connect inventory where applicable.
- Maintain strong knowledge of airline fare rules, penalties, baggage allowances, taxes, ticketing deadlines, and refund conditions.
• Handle both Full-Service Carriers and Low-Cost Carriers (LCCs) .
- Follow up with leads and existing customers to maximize sales conversion.
- Build long-term customer relationships and generate repeat business.
• Achieve monthly sales, revenue, conversion, and productivity targets .
- Coordinate with airlines, consolidators, suppliers,
and internal operations teams when required.
? REQUIRED INTERNATIONAL DESTINATION KNOWLEDGE
Robust knowledge of major international travel markets, including:
?? USA & Canada | ?? UK & Europe | ?? Middle East | ?? Australia & New Zealand | ?? Singapore | ?? Thailand | ?? Malaysia | ?? Indonesia | ?? Vietnam | ?? Japan | ?? South Korea | ?? China | ?? Turkey | ?? Maldives | ?? Qatar | ?? Saudi Arabia and other major international destinations.
? GDS & NDC EXPERIENCE
Required:
- Hands-on experience with at least one major GDS
- Amadeus / Sabre / Galileo / Travelport knowledge
- International air ticketing and fare-rule knowledge
Highly Preferred:
- Knowledge of airline direct-connect content
- Experience servicing NDC bookings
- Understanding of GDS vs. NDC fares and content
? CANDIDATE PROFILE
✔️ 2–5 years of experience in international air ticketing / flight sales
✔️ Strong international destination and airline knowledge
✔️ Proven flight-sales experience
✔️ Excellent customer communication and negotiation skills
✔️ Strong GDS knowledge
✔️ NDC experience will be an advantage
✔️ Target-oriented and commercially driven
✔️ Ability to handle multiple customer enquiries efficiently
✔️ Strong English communication skills
✔️ Experience with a travel agency, OTA, TMC, consolidator, or airline environment preferred
? WHAT WE VALUE
We are looking for someone who can sell, advise, and deliver — not simply issue tickets.
You should be confident in understanding customer requirements, recommending the right itinerary, explaining fare conditions, handling objections, and converting enquiries into successful bookings.
📌 Flight Sales Executive – India Market (Noida)
🏢 Flight Crust
📍 Noida