Job Description
Job Position: ServiceNow Developer ITSM Location: PAN (WOF) Experience: 5 to 10+ Years Must have: - ServiceNow ITSM We are looking for a skilled ServiceNow Developer – ITSM to design, develop, and support IT Service .Management solutions on the ServiceNow platform. The ideal candidate should have solid hands-on experience with ITSM modules and ServiceNow development best practices. Key Responsibilities: • Develop, configure, and customize ServiceNow ITSM modules (Incident, Problem, Change, Request, CMDB) • Create and maintain Business Rules, Client Scripts, UI Policies, UI Actions, and Script Includes • Design and implement Workflows and Flow Designer • Integrate ServiceNow with third-party systems using REST/SOAP APIs • Perform ServiceNow upgrades, patches, and application enhancements • Troubleshoot issues and provide production support • Ensure adherence to ServiceNow best practices and coding standards • Collaborate with business analysts and stakeholders to gather requirements Required Skills: • Strong hands-on experience in ServiceNow ITSM