We are seeking a highly motivated and experienced F&B; Captain to join our team. As an F&B; Captain, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional guest service and satisfaction. You will lead and supervise a team of service staff, maintain high standards of food and beverage service, and create a positive dining experience for our guests.
Responsibilities:
- Supervise and coordinate the activities of service staff, including servers, bussers, and hosts/hostesses.
- Ensure smooth and efficient restaurant operations during service periods.
- Greet guests, escort them to their tables, and present menus.
- Provide attentive and personalized service to guests, addressing their needs and inquiries.
- Serve food and beverages to guests, ensuring proper presentation and timing.
- Handle guest complaints and resolve issues promptly and professionally.
- Maintain cleanliness and sanitation standards in the dining area.
- Train and mentor new service staff members.
- Monitor inventory levels and assist with ordering supplies.
- Collaborate with kitchen staff to ensure timely and accurate food preparation.
- Adhere to all company policies and procedures, including safety and hygiene regulations.
Key Skills & Competencies
- Strong leadership and team-handling skills
- Excellent communication and interpersonal abilities
- Sound knowledge of food, beverages, and service styles
- Guest-focused attitude with problem-solving skills
- Ability to work under pressure and during peak hours
Qualifications & Experience
- Diploma or Degree in Hotel Management preferred
- 2–4 years of experience in F&B; Service, preferably in a supervisory role
- Knowledge of POS systems and basic computer skills
Preference to candidates from Goa or currently working in Goa. Job Type: Full-time
Pay: Up to ₹20,000.00 per month
Advantages
- Food provided
- Paid sick time
- Paid time off
- Provident Fund
Ability to commute/relocate:
- Betalbatim, Goa: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)
Experience:
- F&B; Service - Captain: 1 year (Required)
Language:
- english (Required)
Location:
- Betalbatim, Goa (Required)
Shift availability:
- Day Shift (Preferred)
- Overnight Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person
📌 F&B Service Captain (Betalbatim)
🏢 Alagoa Resorts and Villas
📍 Betalbatim
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