- Handle end-to-end hotel bookings for events and corporate groups.
- Coordinate with hotels for rates, availability, rooming lists and confirmations.
- Negotiate rates and manage hotel/vendor relationships.
- Handle check-in/check-out, room allocations and last-minute changes.
- Coordinate with clients, internal teams and hotels for accommodation requirements.
- Manage hotel invoices, payments and settlements.
- Resolve guest/hotel-related issues during events.