EUS Team Lead (Mumbai Suburban)

EUS Team Lead (Mumbai Suburban)

09 Sep
|
Cms IT Services
|
Mumbai Suburban

09 Sep

Cms IT Services

Mumbai Suburban

Roles and Responsibilities :

- Lead a team of desktop support engineers to provide technical assistance to end users.

- Manage and prioritize IT tickets, ensuring timely resolution of issues affecting business operations.

- Collaborate with other teams to resolve complex technical problems that require coordination across multiple departments.

- Develop and maintain documentation for desktop support processes, procedures, and knowledge base.

Job Requirements :

- 5-15 years of experience in IT support or related field.

- Solid leadership skills with ability to manage a team effectively.

- Excellent communication skills for interacting with both technical and non-technical stakeholders.

- Proficiency in hardware support, IT team lead, desktop support lead, desktop team lead roles.

📌 EUS Team Lead (Mumbai Suburban)
🏢 Cms IT Services
📍 Mumbai Suburban

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