09 Sep
|
VARITE
|
Bengaluru
Company Name: VARITE India Private Limited
About The Client
An Indian multinational information technology (IT) consulting company headquartered in Noida, The company has offices in 52 countries and over 225,944 employees. The Client is a global IT services and consulting company that offers a wide range of services and products across various industries like IT Infrastructure Services, Cybersecurity Services, Cloud Services, Big Data and Analytics, Internet of Things (IoT) Solutions, Semiconductor Services and Enterprise Software Products.
About The Job:
- The End User Computing (EUC) Technician is an entry-level IT professional responsible for supporting and maintaining end-user devices, applications, and workplace technologies. This role focuses on device management through Microsoft Intune, application deployment and updating, end-user support, and ensuring corporate devices remain secure, compliant, and up to date.
- Working under the guidance of senior EUC specialists and administrators, the EUC Technician plays a key role in day-to-day operational support while developing expertise in up-to-date endpoint management and cloud-based device administration.
Essential Job Functions:
Device Management & Support
- Support the enrollment and management of Windows, iOS, Android, and macOS devices using Microsoft Intune.
- Assist with device provisioning and deployment through Windows Autopilot.
- Troubleshoot endpoint issues related to device configuration, compliance, and enrollment.
- Perform device lifecycle activities including provisioning, replacement, retirement, and asset recovery.
- Execute remote support activities including device synchronization, restart, wipe, and reset actions.
Application Deployment & Updating
- Deploy approved applications through Microsoft Intune.
- Monitor software deployment status and investigate installation failures.
- Coordinate and execute application update and patching activities across managed endpoints.
- Validate successful installation of software updates and remediation activities.
- Assist with application packaging and testing for deployment.
- Maintain application deployment documentation and installation procedures.
- Work with software vendors and internal application owners to support update testing and rollout activities.
- Identify software versions requiring updates to address functionality, security, or compliance requirements.
Endpoint Security & Compliance
- Support implementation of device compliance policies.
- Assist with BitLocker recovery and encryption support processes.
- Monitor compliance dashboards and investigate non-compliant devices.
- Support remediation of endpoint security findings.
- Escalate security concerns and emerging risks to senior team members.
User Support & Incident Resolution
- Provide Tier 1 and Tier 2 support for endpoint, application, and mobility-related issues.
- Troubleshoot hardware, software, printing, and connectivity problems.
- Resolve incidents and service requests within established service levels.
- Escalate complex issues to senior specialists when required.
- Create and maintain knowledge base articles and support documentation.
Monitoring & Reporting
- Monitor application deployment health and update compliance.
- Generate reports on software update status and deployment success rates.
- Assist with inventory management and software usage reporting.
- Support operational reporting requirements related to endpoint management.
Qualifications
- Exp: 5-8 years
Technical Skills
- Basic understanding of Microsoft Intune and modern endpoint management concepts.
- Familiarity with Microsoft Entra ID (Azure AD).
- Knowledge of Windows 10 and Windows 11 administration.
- Understanding of software installation, deployment, and updating processes.
- Familiarity with Microsoft 365 applications and services.
- Basic troubleshooting skills for hardware, software, and networking issues.
Application Management Skills
- Experience supporting application deployment and updates.
- Understanding of software lifecycle management concepts.
- Ability to perform software testing and validation activities.
- Familiarity with enterprise software update practices.
Scripting & Automation
- Basic PowerShell knowledge preferred.
- Interest in learning endpoint automation and remediation scripting.
- Ability to follow documented procedures and scripts.
Preferred Qualifications
- Certificate, diploma, or degree in Information Technology,
Computer Science, or a related field.
- 1–3 years of experience in an IT support, desktop support, or service desk role.
- Experience supporting Microsoft 365 environments.
- Familiarity with Intune, SCCM, or other endpoint management platforms.
- Microsoft certifications such as
- MD-102 Endpoint Administrator (or working toward certification)
- Microsoft 365 Fundamentals (MS-900)
- Azure Fundamentals (AZ-900)
Soft Skills
- Strong customer service orientation.
- Excellent verbal and written communication skills.
- Ability to learn quickly and adapt to new technologies.
- Strong organizational and time-management skills.
- Attention to detail when performing updates, deployments, and documentation.
- Ability to work effectively both independently and within a team environment.
- Positive attitude and willingness to take ownership of assigned tasks.
How to Apply: Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visit Jobs In India – VARITE.
Unlock Rewards: Refer Candidates and Earn.
If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE.
Experience Level Bonus Referral:
0-2 years
INR 5,000
2-6 years
INR 7,500
6+ years
INR 10,000
About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.
Equal Opportunity Employer:
VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.
📌 End User Computing Technician (Entry-Level) (Bengaluru)
🏢 VARITE
📍 Bengaluru