Role: E-Commerce Marketplace Manager

Industry: Jewellery / Fashion Accessories

Marketplaces: Myntra, Nykaa, Amazon, Flipkart and other online marketplaces

Employment Type: Full time

We are looking for an E-Commerce Marketplace Manager who can independently manage and grow our brand across Myntra, Nykaa and other online marketplaces. The candidate will be responsible for marketplace operations, product listings, pricing, inventory, promotions, advertising, order management, account health and overall sales growth.

Key Responsibilities

- Manage day-to-day operations for Myntra, Nykaa, Amazon, Flipkart and other marketplaces .
- Handle complete seller account management , including catalogue uploads, product approvals, attributes, category mapping and listing corrections.
- Create and optimise product listings with accurate:
- Product titles
- Descriptions
- Keywords
- Images
- Sizes / variants
- Pricing
- Product specifications
- Ensure all listings follow individual marketplace guidelines and jewellery-category compliance requirements.
- Coordinate new product launches and ensure SKUs go live on marketplaces on time.
- Monitor inventory and stock availability across all channels and prevent overselling or stock-outs.
- Coordinate inventory updates between internal stock systems and marketplace portals.
- Manage marketplace pricing, discounts, offers, coupons and promotional campaigns.
- Participate in major marketplace events, sale periods and brand campaigns.
- Monitor competitor brands, pricing, bestselling products and category trends.
- Identify opportunities to improve product ranking, visibility and conversion rates.
- Manage and optimise marketplace advertisements and sponsored product campaigns.
- Track advertising spend, sales,



ROAS and campaign profitability.
- Monitor daily orders, cancellations, returns, RTOs and refunds.
- Coordinate with warehouse / fulfilment teams for timely dispatch and accurate order processing.
- Investigate and reduce high return rates and identify SKU-level return reasons.
- Raise and resolve marketplace tickets related to:
- Payments
- Returns
- Listing issues
- Inventory discrepancies
- Penalties
- Claims
- Settlements
- Regularly reconcile marketplace settlements, commissions, logistics charges, penalties and deductions with the accounts team.
- Maintain healthy seller performance metrics and marketplace account ratings.
- Ensure compliance with marketplace SLAs for dispatch, cancellation and customer service.
- Prepare and maintain daily, weekly and monthly marketplace reports.
- Analyse performance by:
- Marketplace
- SKU
- Category
- Campaign
- Discount
- Revenue
- Margin
- Return rate
- Identify slow-moving and fast-moving SKUs and recommend inventory or promotional actions.
- Work with the content and design teams to improve product images, banners, A+ content and storefront presentation.
- Coordinate with marketplace account managers and category managers for growth opportunities.
- Develop strategies to increase marketplace revenue while maintaining profitability.

Key Performance Indicators – KPIs The Marketplace Manager will primarily be evaluated on:
- Marketplace revenue growth
- Monthly sales targets
- ROAS / advertising efficiency
- Product visibility and rankings
- Conversion rate
- Inventory availability
- Listing accuracy
- Return and cancellation percentage
- Seller account health
- Dispatch SLA
- Marketplace profitability
- Number of successfully launched SKUs
- Settlement reconciliation accuracy.

📌 Ecommerce Manager (Ahmedabad)
🏢 Glyters
📍 Ahmedabad